We performed a comparison between Datadog and LogRhythm SIEM based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Users praised LogRhythm SIEM for its user-friendly centralized dashboard, strong integration, and event-filtering capabilities. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. LogRhythm SIEM has the potential to improve its SOAR and NDR features, platform stability, and MDI integration. LogRhythm users requested expanded log storage, better load balancing, and streamlined search capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. LogRhythm SIEM was generally praised for its helpful and knowledgeable support, although there have been occasional delays and knowledge problems.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. LogRhythm SIEM's setup is considered to be straightforward. However, it is more time-consuming and complex for enterprise deployments involving multiple components or vendors, and users often require assistance from professional services or LogRhythm-certified engineers.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. LogRhythm SIEM’s license typically includes all elements. However, enterprise customers may encounter complexities related to additional features and add-ons.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. LogRhythm SIEM has proven to be highly valuable, delivering a significant ROI by reducing the mean time to detect and respond.
"Datadog documentation on web pages has improved a lot and is pretty easy to follow and find."
"I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."
"We rely heavily on the API crawlers that Datadog uses for cloud integrations. These allow us to pick up and leverage the tags teams have already deployed without having also to make them add them at the agent level."
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"The performance of Datadog is good."
"The tool's deployment is easy."
"Datadog dashboards are pretty great."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"It has centralized monitoring for our security operations. Therefore, it improves our analysts' work."
"SOAR is integrated with the dashboard that we use for threat management. Because it's all integrated, it is useful for us when we deploy something on-prem."
"We now have a central point of monitoring for all potential threats."
"It has helped us centralize and have better visibility into devices on our network. We are better able to respond to threats in a timely manner."
"We should be able to response to threats and gain visibility into our environment that we don't currently have."
"We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products."
"One of the main features that I like about LogRhythm NextGen SIEM is that there are a lot of pre-built pieces. Like with our AV, we didn't have to tell it how to read the logs; they already had it pre-made. So, we essentially just had to follow their guide to get the logs imported in and set up some rules for it. We've only had to manually create the parsing rules for a few of our vendors so that we could interpret the logs correctly. Most of them had already been pre-created for us."
"Provides visibility into the network."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"Lately, chat support has a longer waiting time."
"Lacks some flexibility in the customization."
"We need a lot of modules since we collect all data logs from all operating systems."
"I found the documentation can sometimes be confusing."
"We would really like to see more from the Service Catalog."
"Datadog could make their use cases more visible either through their docs or tutorial videos."
"I sometimes log in and see items changed, either in the UI or a feature enabled. To see it for the first time without proper communication can sometimes come as a shock."
"It's not easy for someone new to the solution."
"The user interface needs improvement. The more the user can slide around and know what's going on, the better it will be."
"I have probably submitted half a dozen log parser requests, and I keep finding more stuff that we need to keep an eye on that doesn't have a definition in LogRhythm."
"I would like to see case management become more independent from LogRhythm itself."
"Technical support could use a little work in the terms of responding back. The feedback that we received is they do need a little more staff."
"The solution is likely not the best option for a smaller organization."
"The initial setup is not so easy because it is quite a process."
"NextGen SIEM's integration with other software is good but could be improved."
Datadog is ranked 3rd in Log Management with 137 reviews while LogRhythm SIEM is ranked 7th in Log Management with 166 reviews. Datadog is rated 8.6, while LogRhythm SIEM is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of LogRhythm SIEM writes "The solution reduced our investigation time from days to hours and assists in managing our workflows". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas LogRhythm SIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Microsoft Sentinel, Wazuh and LogRhythm Axon. See our Datadog vs. LogRhythm SIEM report.
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