We performed a comparison between Datadog and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"The solution has helped out organization gain improved visibility."
"The ease of correcting these dashboards and widgets when needed is amazing."
"The solution has improved the organization by providing good insights into app performance and offering good dashboards."
"Excellent autocomplete for everything in the UI."
"Profiling has been made easier."
"The web app has a real-time support chat window in which a support engineer is chatting with you within a minute."
"Datadog dashboards are pretty great."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"Real User Monitor has improved our productivity."
"The most valuable feature is application performance monitoring."
"The technical support is good at resolving issues."
"The reporting feature is good for us."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Very easy to implement."
"We need to learn more about the session reply feature inside of DD."
"Datadog could be improved if it could detect other software in a container or server."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
"The documentation could be improved regarding setting up the agent properly and debugging."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"It can be overwhelming for new people as it has a lot of features."
"Datadog could always lower the price!"
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Some issues with login errors."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
More OpenText Real User Monitoring Pricing and Cost Advice →
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Datadog is rated 8.6, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas OpenText Real User Monitoring is most compared with AppDynamics, VMware Aria Operations for Applications, Dynatrace and Honeycomb.io. See our Datadog vs. OpenText Real User Monitoring report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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