We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"It has enhanced the performance of my team."
"It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
"The solution's SaaS model is easy to manage and works well in single- or multi-cloud environments."
"We like the distributed tracing and flame graphs for debugging. This has been invaluable for us during periods of high traffic or red alert conditions."
"We enjoy the multistep API tests."
"It has a high-level insight into the infrastructure model of the application and provides important detailed data on the host and metrics, which is the main concern of our customers."
"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"It is my "security person" looking at irregularities and letting me know when something has occurred."
"The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful."
"The vulnerability scanning is helpful to identify the areas that need patching or fixes installed."
"Asset discovery seems to be good."
"The Event Correlation and vulnerability scans have been the most useful. As a 24/7 SOC, we use the incoming alarms to give an overview of suspicious traffic going through the network. It's easy to look at the correlated events and see the broad picture of traffic for that customer. Vulnerability scans are good for providing patch and remediation guidelines to keep customer systems secure."
"We are able to get alerts perfectly with FIM and VA features."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"The other big selling feature for us was its integration capabilities with all the other security-based products."
"The dashboard could be improved. It would be helpful to get a view of specific things that we need to monitor for our application."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"We want to reduce having to go to different screens to obtain all the information."
"It does not have the best interface."
"It seems that admin cost control granularity is an afterthought."
"Even though it is powerful on its own, the UI-based design lacks elegance, efficiency, and complexity."
"The ease of implementation needs improvement."
"The sheer amount of products that are included can be overwhelming."
"The reporting tools are a bit lacking for building reports to give directly to customers, but support has been helpful in giving our requests for new features to the development team and following up with us."
"I've been using it just for my own personal upskilling in terms of how the product works. At the moment, it is pretty straightforward and simple, and it is working how it is supposed to. The feedback would come once it is deployed to customer sites. They'll be using it on a more frequent basis, and that's when the feedback would come in terms of the areas in which they're facing issues or are looking for simplicity."
"AlienVault must improve their correlation feature. Some of the events do not match with the correlation rules and some of the correlation events are false-positive."
"I've been told that AlienVault doesn't have a full version of NES running in there, but I'm not sure if that's accurate or if my engineer made it that way. I'm not sure he was completely honest either because we had NES in the environment before. Those tools could be improved because AlienVault is a SIEM, and it added all these other features."
"The reporting is mediocre and is something that needs to be improved."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
"The one thing I continue to dislike about the USM is the limitation on reports."
"Adding a parsing interface for the customers would make AT&T AlienVault USM better."
Datadog is ranked 3rd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar and Splunk Enterprise Security. See our Datadog vs. USM Anywhere report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
