We compared Dell ECS and Dell PowerScale (Isilon) based on our user's reviews in several parameters.
In comparing user reviews of Dell ECS and Dell PowerScale (Isilon), Dell ECS is praised for its efficient performance, while Dell PowerScale (Isilon) shines for its exceptional data scalability. Dell ECS receives positive feedback for its reasonable pricing and satisfactory ROI, whereas Dell PowerScale (Isilon) is commended for its prompt customer service and support. Both products have areas for improvement, with Dell ECS needing enhancements in reliability, customization, and customer support effectiveness, while Dell PowerScale (Isilon) could benefit from improvements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Features: In terms of valuable features, Dell ECS is praised for its efficient performance, seamless integration, and reliable storage capabilities. On the other hand, Dell PowerScale (Isilon) is known for its exceptional data scalability, efficient storage management, and reliable performance.
Pricing and ROI: The setup cost for Dell ECS is considered straightforward and easy with no major complications, accommodating different business needs. On the other hand, Dell PowerScale (Isilon) also has a straightforward setup cost without any hidden charges or complexities, ensuring smooth integration and use of the product., Users have reported positive ROI with Dell ECS, citing cost savings, improved resource allocation, increased productivity, and streamlined processes. Dell PowerScale (Isilon) users appreciate its performance, scalability, efficiency, seamless integration, and cost savings from improved productivity and data management.
Room for Improvement: Dell ECS could benefit from improvements in product reliability, user interface intuitiveness, customer support effectiveness, and customization options. In contrast, Dell PowerScale (Isilon) needs enhancements in interface, performance speed, scalability, compatibility with other systems, and technical support.
Deployment and customer support: The user reviews for Dell ECS indicate that the timeframes for establishing a new tech solution varied, with some users taking three months for deployment and an additional week for setup. In comparison, the reviews for Dell PowerScale (Isilon) also mention varying timeframes, with some users spending three months on deployment and others reporting a week for setup. However, it is important to note that in cases where a week was required for both deployment and setup, these terms refer to the same period and should be evaluated together., Dell ECS has received commendations for their exceptional customer service, with users expressing satisfaction with the prompt response time and efficiency in resolving concerns. Dell PowerScale (Isilon) is highly commended for its exceptional customer service, with users praising the promptness, efficiency, and effectiveness of Dell's assistance. The level of expertise and professionalism demonstrated by the support team is also praised.
The summary above is based on 35 interviews we conducted recently with Dell ECS and Dell PowerScale (Isilon) users. To access the review's full transcripts, download our report.
"Dell ECS is a cost-effective solution that provides ease of use and availability."
"Competitive object storage platform that's stable and scalable."
"I have been satisfied with the stability."
"It's definitely good for unstructured data. In earlier days, we had Centera, so for the DR it's really good. It has load balancing facility, and we're using it with the Kemp Load Balancer."
"The stability is the most valuable aspect of the solution."
"This solution is very easy to use, and is very reliable."
"The performance is good."
"It is 100% stable. It is also scalable."
"There are also the policies that you set up on replication and purging files, and policies for something called WORM. That's a "write once, read many," where you can't overwrite certain files or certain data. It puts them in a "protected mode" where it becomes very difficult for someone to accidentally delete. We use that for certain files or certain directories, because we're dealing with video and some video has to be protected for chain-of-custody purposes. The WORM feature works great."
"This is the best platform that we could have for storage utilization. It is affordable and scalable. At the end of the day, it's something that we find very easy to use."
"The solution's scalability is very good."
"The tool comes with cheap disks and works fast for video content."
"The solution's most valuable features are scalability and flexibility."
"It assists with eliminating storage silos because it provides SMB and NFS protocols. PowerScale has also helped free up our employee's time to focus on other business priorities."
"The single pane of glass for both IT and for the end-user is a valuable feature. On the IT side, I can actually control where things are stored, whether something is stored on solid-state drives or spinning drives... The single pane of glass makes it very easy to use and very easy to understand. We started at 100 terabytes and we moved to 250 and it still feels like the exact same system and we're able to move data as needed."
"The fact that we were able to set it up, use it, and, for the most part, didn't have to worry about it after we had it set up has been valuable."
"In Taiwan, they don't have professional technical support."
"They could provide centralized reports."
"The solution needs to provide better integration between this solution and all other kinds of systems."
"Dell EMC ECS could improve by having Relational Database Services(RDS) to review progress. Additionally, if the training was provided it would be a benefit, it would be good for our engineers."
"The initial setup is not so easy."
"The setup is very complex."
"The major weakness in the solution is that there is no cloud version for Dell ECS."
"From an improvement perspective, Dell ECS should aim to offer a better pricing plan to its users."
"Because of the magic that it does 'under the hood,' it is very difficult to find out within the system where all your storage is going. That's a little bit of a ding that we have on it. It does so much magic in order to protect itself from drive failures or multiple drive failures, that it automatically handles the provisioning and storage of your data. But by doing that, finding out why a file of a certain size, or a directory of a certain size, is using more storage than is being reported in InsightIQ, is very difficult to discern."
"Dell PowerScale (Isilon) could improve the load distribution capability. For example, in some cases, the system load is not distributed automatically on all the nodes but is concentrated only on one. You have a peak request on only one node and the others don't do anything."
"Dell PowerScale's deployment is not easy."
"The solution can be a bit complex for those not well versed in the technology."
"Data storage performance needs to be improved."
"The solution’s interface and pricing could be improved."
"The product’s expansion capacity, pricing clarity, and ease of use need improvement."
"It is a bit higher priced than some of the other systems."
Dell ECS is ranked 5th in File and Object Storage with 25 reviews while Dell PowerScale (Isilon) is ranked 2nd in File and Object Storage with 40 reviews. Dell ECS is rated 8.0, while Dell PowerScale (Isilon) is rated 9.0. The top reviewer of Dell ECS writes "Enables multiple protocol support, but its IOPS functionality needs improvement in terms of performance ". On the other hand, the top reviewer of Dell PowerScale (Isilon) writes "We can easily deploy, manage, and maintain systems without needing a huge amount of expertise to facilitate them". Dell ECS is most compared with Amazon AWS, MinIO, NetApp StorageGRID, Red Hat Ceph Storage and Scality RING, whereas Dell PowerScale (Isilon) is most compared with NetApp FAS Series, Pure Storage FlashBlade, Qumulo, HPE StoreEasy and Red Hat Ceph Storage. See our Dell ECS vs. Dell PowerScale (Isilon) report.
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