We compared Dynatrace and Splunk Enterprise Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Splunk Enterprise Security stands out for its efficiency, extensive integration options, and powerful search functionality.
Room for Improvement: Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Splunk users recommended improvements in AI capabilities, user-friendliness, and analytics.
Service and Support: Users generally found Dynatrace's customer service to be satisfactory, but some said that the response times and documentation have room for improvement. While some users found Splunk support to be responsive and helpful, others reported slow response times and a lack of expertise.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some users thought Splunk Enterprise Security was easy to deploy, while others found it challenging and needed assistance from Splunk engineers or third-party integrators.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Some users consider Splunk Enterprise Security to be expensive, but others said the price is reasonable. A few users expressed concerns about the cost of scaling up the solution and managing large volumes of data.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. Users said that it’s challenging to calculate an ROI for Splunk Enterprise Security, and the return varies depending on individual circumstances. While some users have observed a substantial ROI, others have not actively explored or been engaged in ROI conversations.
"Support from Dynatrace is excellent. They are always on hand for any queries, demos, and/or issues."
"The dashboards are a really cool feature when I get to talking to clients. I ask them, "Why Dynatrace?" Because I need to push the tools that I have in my application. Then, they explain the monitoring of Dynatrace, saying the rate of the updates and features. They want to go with Dynatrace."
"Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
"On the Managed side tech support has been pretty good. Stuff gets turned around pretty quickly. With them being able to do the remote management from the back-end, they are able to fix stuff up if they need to."
"It provides the whole perspective in a single place when trying to guide the right people to go to the right solution at any given point in time."
"The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."
"Technical support has always been quick to respond."
"The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
"The log aggregation is great."
"The initial setup is simple, not very complex. Initial deployment takes around 10 to 15 minutes to set up the entire base for Splunk including all three tiers."
"From the class that I took this week, being able to create notable events from whatever you find in the data set is pretty useful."
"The completeness of the solution is what we like the most."
"What I really like is that even if you have already collected the data, you can extract fields and can build searches."
"It has virtual visualization, and other products do not."
"Splunk has improved our operations by giving us access to more information and allowing us to deploy more use cases."
"The most valuable feature of Splunk is the management and built-in workflows."
"Searches should be faster."
"It definitely needs HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future."
"We would like to see more external tool integration, which is critical for us."
"I would like a tool that can give me a one page view of all the problems and issues."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
"Because we are financial, there are certain things that we cannot put on the cloud. However, that is a given fact, not only for us. It is a given fact for any financial company because of PCI compliance. Because of PCI compliance, companies don't take the risk of putting data in the cloud."
"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"It's difficult to set up initially, and their billing model is also a bit complicated."
"I would like additional features in different programming models with the support for writing queries in SQL or other languages, such as C#, Java, or some other type of query definitions."
"They can incorporate the SOAR solution within the actual product so that we do not require two different products, two different installations, and two different pricing methods. In regards to UBA, I am familiar with the UBA that existed two years ago. I am not updated about it today, but two years ago, UBA required such an amount of data that from a cost perspective, it was not worth it. When you compare it to what you get out of the box with Microsoft Sentinel without additional costs, there is no match."
"It's costly."
"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."
"Our two main complaints are about the difficulty of the initial setup and the licensing model."
"The threat detection system has room for improvement."
"The user access control could be much more granular, so that the admins can control r/w/x access for specific features of the product like dashboards, etc."
Dynatrace is ranked 4th in Log Management with 341 reviews while Splunk Enterprise Security is ranked 1st in Log Management with 240 reviews. Dynatrace is rated 8.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Azure Monitor and Elastic Observability, whereas Splunk Enterprise Security is most compared with Wazuh, IBM Security QRadar, Elastic Security, Microsoft Sentinel and Datadog. See our Dynatrace vs. Splunk Enterprise Security report.
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As far as I know, Splunk is used as a syslog system only and DynaTrace is an application monitoring system. So you will use Splunk to collect events/logs from servers and devices and you will use DynaTrace to monitor applications and send alerts to end users, provide dashboards etc.
Dynatrace is for APM / ITOM solution. Dynatrace trace can inspect the .net, Java, PHP Program. Splunk is for Log management and SIEM which Dynatrace does not focus on.
They are two different function products.
We use Dynatrace for deep dive transaction tracking to find performance issues of applications. We use Splunk various log analysis tasks mainly in the area of security.
It really depends on the use case. Dynatrace can actually enrich the data collected by Splunk and Dynatrace has an out of the box connection to Splunk. If the goal is application performance and end-user analytics then Dynatrace is the better solution. If the goal is security and threat analytics then Splunk is the right solution.
Splunk and Dynatrace are two different solutions. Most organizations use both of them. Splunk can aggregate logs from Dynatrace. It also depends on what is the purpose of the usage. If you intend to measure end to end application performance and the application logs are instrumenting the metrics, then Splunk alone can do the job. It also allows you to correlate other events like firewall, network and other dependent applications/services.
Dynatrace and Splunk are two different solutions that provide insight from different perspectives. Dynatrace is installed on servers/applications to provide APM and Splunk is more a log and data analytics solution that processes logs (traps/syslog/Windows Events/Firewall Logs/etc.).
Dynatrace provides application performance management (APM), artificial intelligence for operations (AIOps), cloud infrastructure monitoring, and digital experience management (DEM), with products for the information technology departments and digital business owners of medium and large businesses. The company's services include performance management software for programs running on-premises and in the cloud. This software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring, and network monitoring.
Splunk (the product) captures, indexes, and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards, and visualizations.
Splunk makes machine data accessible across an organization by identifying data patterns, providing metrics, diagnosing problems, and providing intelligence for business operations. Splunk is a horizontal technology used for application management, security and compliance, as well as business and web analytics.
Ref - from experience, their own websites and other related sites.