We performed a comparison between Elastic Security and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"The stability is very good."
"NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The most valuable thing is that this solution is widely used for work management and research. It's easy to jump into the security use case with the same technology."
"It's simple and easy to use."
"It can handle millions of loads at a time, and you can always use the filters to find exactly what you are looking for and detect errors in every log message you are searching for, basically."
"The most valuable features of the solution are the prevention methods and the incident alerts."
"Just the ability to do a lot more than just up-down is nice, which a lot of people take for granted."
"The scalability is good. It can be scaled easily in the production environment."
"One of the most valuable features of this solution is that it is more flexible than AlienVault."
"It's not very complicated to install Elastic."
"In Symantec, we have found that the most important feature is Application and Device Control."
"I like Symantec EDR's device control and USB security features."
"IPS and the user interface are good features."
"The security is good."
"It is mostly used for malware detection and antivirus purposes."
"The solution does all that we expect it to do."
"The pricing is pretty reasonable."
"The most valuable features are that it is easy to connect and global settings are good."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution should address emerging threats like SQL injection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The only minor concern is occasional interference with desired programs."
"It would be better if Elastic Security had less storage for data. My customers do not like this. Other vendors have local support in different countries, but Elastic Security doesn't. I would like to have Operational Technology (OT) security in the next release."
"Its documentation should be a bit better. I have to spend at least a couple of hours to find the solution for a simple thing. When we buy Elastic, training is not included for free with Elastic. We have to pay extra for the training. They should include training in the price."
"This type of monitoring is not very mature just yet. We need more real-time information in a way that's easier to manage."
"Better integration with third-party APMs would be really good."
"Elastic Security can be a bit difficult to use if a person only has experience in SMBs with tools like Zoho. The product can also be difficult for those who have never dealt with query language."
"It is difficult to anticipate and understand the space utilization, so more clarity there would be great."
"The solution's query building is not that intuitive compared to other solutions."
"The setup process is complex. You need a solid working knowledge of networking, operating systems, and a little programming."
"It should be easier to deploy Symantec's client for end-users."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"A significant deterioration in customer support."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"It would be nice to see more granular timeline analysis."
"The GUI could be better."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
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Elastic Security is ranked 16th in Endpoint Detection and Response (EDR) with 59 reviews while Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews. Elastic Security is rated 7.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Elastic Security writes "A stable and scalable tool that provides visibility along with the consolidation of logs to its users". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Elastic Security is most compared with Wazuh, Splunk Enterprise Security, Microsoft Sentinel, IBM Security QRadar and Microsoft Defender for Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Cisco Secure Endpoint. See our Elastic Security vs. Symantec Endpoint Detection and Response report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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