We performed a comparison between ESET Endpoint Security and SentinelOne based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions received very positive reviews from users. SentinelOne wins out because of users’ reports of high ROI and advanced customer support.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The most valuable feature is the analysis, because of the beta structure."
"NGAV and EDR features are outstanding."
"It has been working fine. It lets you know when it finds things. We didn't have any incident where the place had to shut down or was taken over by anything. We haven't had any issues that we know of."
"The most valuable features of this solution are, of course, the IPS/IDS, Intrusion Prevention, Intrusion Detection, and Antivirus."
"ESET has regular updates, and it gives me good feedback. It's not too onerous like some of the products I've used in the past."
"It is a scalable solution."
"The most valuable feature is the antispam module, which comes in the bundle."
"In terms of the current global landscape, it is a great solution."
"Primarily used to protect computers from viruses and ransomware."
"This solution has a traditional antivirus, I believe that signature-based detection is most valuable."
"The overview is valuable. There are a lot of instances out there, but Singularity Complete cuts the noise down by giving us graphics and color-coding information instead of massive tech dumps. It helps us concentrate on what is actually needed versus just the noise."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that."
"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."
"We collect a lot of telemetry from Singularity Complete."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The external drive scanning is great."
"The solution is not stable."
"The solution should address emerging threats like SQL injection."
"It takes about two business days for initial support, which is too slow in urgent situations."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I haven't seen the use of AI in the solution."
"I'm not aware of any areas that need improvement."
"It would be great to have VIP functions added to the solution in a future release."
"I think that ESET is a little too heavy on the CPU."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"Its initial setup process could be more straightforward."
"iOS compatibility for mobile security and parental control."
"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."
"The product’s AI implementation feature could be better for learning user behavior."
"The product must provide the ability to update applications from the SentinelOne Management Console."
"The role-based access is in dire need of improvement. We actually discussed this on a roadmap call and were informed that it was coming, but then it was delayed. It limits the roles that you can have in the platform, and we require several custom roles. We work with a lot of third-parties whom we rely on for some of our IT services. Part of those are an external SOC function where they are over-provisioned in the solution because there isn't anything relevant for the level of work that they do."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"Maybe they can develop some firewall aspects for it to better protect us."
"I'd like to see more documentation."
"We are now using an external monitoring tool to monitor the services of SentinelOne, because apparently they don't have any solution for that. When the SentinelOne agent is down, you can go to the interface and see a mark on SentinelOne that something is not correct or the server needs to be rebooted, but you will not get an alert. You will not be warned that there is an issue with the SentinelOne agent. I have found that a little bit disturbing, because then we need to use a third-party monitoring tool to make sure that all services of SentinelOne are up and running."
"While SentinelOne Singularity Complete effectively visualizes security data across our solutions, requiring extensive manual effort for analysis limits its effectiveness. I would therefore rate it a seven out of ten."
"I would appreciate it if they would consider providing a comprehensive vulnerability assessment report that goes beyond just application vulnerabilities."
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ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. ESET Endpoint Protection Platform is rated 8.2, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, Check Point Harmony Endpoint and Fortinet FortiClient, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and VMware Carbon Black Endpoint. See our ESET Endpoint Protection Platform vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Anti-Malware Tools vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.