We performed a comparison between ExtraHop Reveal(x) for IT Operations and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Wire data analytics."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"The interface is user-friendly, making it easy to use."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"It gives us a map of the network setup and one console to see the entire network."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The solution is stable and reliable."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"Network visibility is something that needs to be improved."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"Complex and overly detailed setup."
"The scalability can be better."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"The solution's customer service is not very good because the support takes too long."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"Technical support and releases are not particularly reliable."
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ExtraHop Reveal(x) for IT Operations is ranked 57th in Network Monitoring Software with 8 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ExtraHop Reveal(x) for IT Operations is most compared with NETSCOUT nGeniusONE, ThousandEyes, vRealize Network Insight, Dynatrace and Splunk Enterprise Security, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ExtraHop Reveal(x) for IT Operations vs. SolarWinds NPM report.
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