We performed a comparison between ExtremeCloud IQ and Ruckus Wireless based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, HPE Aruba Networking and others in Network Management Applications."The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly."
"HiveManager is extremely easy to use for anyone with little network experience."
"The dashboards are great and the user interface is quite intuitive."
"The HiveManager integration with the VPN Gateway is awesome."
"I like ExtremeCloud IQ's unified single-pane-of-glass dashboard. It offers a lot of visibility of performance, and it's great for troubleshooting. You don't have to go to 55 different places. You can get the information you need with just a few clicks."
"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"The solution has an easy configuration."
"Zero-handoff is one of the top features. The client balancing between the access points is good. Its security is also fine."
"The setup is very straightforward."
"Configurations are highly customizable and we could tune easily to suit our Wi-Fi requirements."
"This solution is easy to use and you need minimal IT experience to work with it."
"Very reliable."
"The most valuable features are the coverage and durability."
"The most valuable feature for me is reliability."
"I would like to see a remote phone application for monitoring APs when on the road."
"Its price could be lower. It is a simplified solution, but it has price challenges. It is costly as compared to other solutions. It has almost everything. The only thing is that MAC is not possible on the cloud, and it has to be on-premises."
"A mobile app would be awesome."
"Lacks cyber asset tracking."
"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."
"The dashboard and stability need to be improved."
"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."
"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."
"Its pricing and licensing can be improved. Its UI can also be more user-friendly. Currently, in the Unleashed mode, the information that you have about the switches that you add to the controller is quite limited. I would like more information regarding switches. In this mode, an access point acts as a controller, so you don't need a controller. It is for deployments with less than 125 access points, and you can use an access point as a controller."
"The product is very expensive."
"The solution is a bit expensive."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"I suggest more controlling features on the controller. The menu of the performance must be improved, as well."
"It would be better if there were more visibility on the cloud. We have some lack of visibility because of wireless interference, and you have to do some troubleshooting for the packet capture. They have a built-in packet capture, and we can monitor the application. You can see all things over the cloud. They also provide an on-premise solution, so they need to improve the on-premise version and ensure an output with more visibility. Live monitoring in a live environment should be good. What is happening with wireless is that the wireless client is not connected due to interference, and there should be a shield zone on their wireless cloud. If they give us more features on both Ruckus Cloud or on-premises, that will be best. Nowadays, security is more important for everyone using wireless technology. If they implement a little bit of reduction and prevention features for some packets on the wireless cloud, some features like web filtering and some prevention for blocking will be good for the network."
"The software should be made more stable."
"The cost could be slightly improved. It's not on the low end, and it's not in the high end. It's in that middle area, which can be a deciding factor between someone going with this solution versus another one."
ExtremeCloud IQ is ranked 5th in Network Management Applications with 73 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. ExtremeCloud IQ is rated 8.6, while Ruckus Wireless is rated 8.6. The top reviewer of ExtremeCloud IQ writes "Robust stability for maximizing network efficiency and security". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". ExtremeCloud IQ is most compared with Cisco Meraki Wireless LAN, Ubiquiti Wireless, Mist AI and Cloud, Aruba Wireless and ExtremeWireless, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points.
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