Prisma Cloud is praised for its competitive pricing, ease of deployment, comprehensive security capabilities, and top-notch customer service. On the other hand, F5 Advanced WAF receives mixed opinions on pricing, setup cost, and licensing, but is valued for its robust security features, customizable policies, and responsive customer support.
The summary above is based on 138 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and F5 Advanced WAF users. To access the review's full transcripts, download our report.
"The most valuable feature of F5 Advanced WAF is its ability to have a pool of resources that can distribute your traffic, and that is a plus for me. My company tried to look into a competitor, Imperva, but it was lacking that capability, so F5 Advanced WAF outperforms Imperva."
"The most valuable features of F5 Advanced WAF are the balancer and you can change policies very easily."
"It's scalable and very easy to manage."
"F5 Advanced WAF is a stable solution, we are satisfied. It is more stable than ForiWeb."
"It is easy to obtain dashboard compliance because security policy views are included."
"The initial setup was was easy to install."
"The most valuable feature is artificial intelligence and to get extra internal access."
"Provides good protection from attacks."
"Integration is very easy. And because it supports security that spans multi- and hybrid-cloud environments, it's very easy to use."
"We found it to be easy and flexible. We could easily configure it for our needs, and we could spread the Prisma Cloud platform to 16 countries without encountering any kind of problem."
"It has a feature for customized security policy. I implement it in banking, health insurance, and other sectors, and every organization has its own customized policies and procedures. In Prisma Cloud, you can customize policies, and based on that, you can do monitoring."
"We are provided with a single tool to protect all of our cloud resources and applications without having to manage and reconcile compliance reports."
"I was looking for a vulnerability scanner and I was looking for one place in which I could find everything. This tool not only does vulnerability scanning, but it also gives me an asset management tool."
"I find the CSPM area to be a more valuable and flexible feature."
"I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent."
"CSPM is very useful because it gives us good policies and violation alerts."
"F5 Advanced WAF could improve the reporting. It's a bit difficult to populate, them. If you're not so familiar with the functions, such as where to find the logs and other settings."
"This solution can be made more user-friendly."
"The overall price of F5 Advanced WAF could improve."
"It should be a little bit easy to deploy in terms of the overall deployment session. One of our customers is a bit unhappy about the reporting options. Currently, it automatically deletes event logs after some limit if a customer doesn't have any external Syslog server. It is a problem for those customers who want to review event logs after a week or so because they won't get proper reports or event logs. They should increase the duration to at least a month or two for storing the data on the device. F5 is not a leader in Gartner Quadrant, which affects us when we go and pitch this solution. Customers normally go and take a look at such annual reports, and because F5 is currently not there as a leader, the customers ask about it even though we are saying it is good in all things. F5 is not known for something totally different or unique. They were a major player in ADP, and they are just rebranding themselves into security. They should improve or increase their marketing as a security company now. They have already started to do that, but they should do it more so that when it comes to security, customers can easily remember F5. At the moment, if we say F5, load balancing comes to mind. With rebranding and marketing, all customers should get the idea that F5 is now mainly focusing on the security part of it, and it is a security company instead of load balancing. This is the first solution that should come to a customer's mind for a web application firewall."
"I would like to see a better interface and better documentation compatibility with other products. It's more complicated with OWASP."
"F5 Advanced WAF could improve the precision of the scanning. There are many false positives. They should improve their threat database."
"The delay times on firmware patches and software updates could be better and improved."
"The interface is old-looking, it's not modern, which is why it's not always comfortable to use."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"The Palo Alto support needs to improve."
"It would be ideal if they could somehow reduce the deployment time."
"A couple of exporting functionalities should be more user-friendly because if I want to export something, I can get a lot of data visible to that particular CSV."
"Support is an area that needs improvement."
"There needs to be a mechanism that allows me to manually configure compliance more easily."
"The challenge that Palo Alto and Prisma have is that, at times, the instructions in an event are a little bit dated and they're not usable. That doesn't apply to all the instructions, but there are times where, for example, the Microsoft or the Amazon side has made some changes and Palo Alto or Prisma was not aware of them. So as we try to remediate an alert in such a case, the instructions absolutely do not work. Then we open up a ticket and they'll reply, "Oh yeah, the API for so-and-so vendor changed and we'll have to work with them on that." That area could be done a little better."
"We have discovered that Prisma is not functioning properly with GCP."
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F5 Advanced WAF is ranked 2nd in Web Application Firewall (WAF) with 55 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 82 reviews. F5 Advanced WAF is rated 8.6, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of F5 Advanced WAF writes "Flexible configuration, reliable, and highly professional support". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". F5 Advanced WAF is most compared with Fortinet FortiWeb, Microsoft Azure Application Gateway, AWS WAF, Imperva Web Application Firewall and Azure Front Door, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and Qualys VMDR. See our F5 Advanced WAF vs. Prisma Cloud by Palo Alto Networks report.
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