We performed a comparison between ForgeRock and IBM Security Verify Access based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"Omada offers a technical solution that addresses both our needs."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"I like the intelligent authentication feature."
"The product is easy to set up."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"I like the way it is handling authentication and authorization."
"Easy to customize and adaptable to any environment."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"It's a good solution for identification and access management."
"Its stability and UI are most valuable."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"It is not possible to customize reports on Omada Identity."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada Identity has a steep learning curve."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"We would like this solution to be developed for use with mobile applications."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution's documentation is not very good, and they do not give more details."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The solution's deployment should be made easier."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"Configuration could be simplified for the end-user."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"The user interface needs to be simplified, it's complex and not user-friendly."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Security Verify Access is ranked 17th in Identity Management (IM) with 7 reviews. ForgeRock is rated 8.0, while IBM Security Verify Access is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Security Verify Access writes "Supports on-prem and cloud environments, has good integration capabilities, and is easy to adopt". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and CyberArk Privileged Access Manager, whereas IBM Security Verify Access is most compared with Microsoft Entra ID, Okta Workforce Identity, F5 BIG-IP Access Policy Manager (APM), Ping Identity Platform and CyberArk Privileged Access Manager. See our ForgeRock vs. IBM Security Verify Access report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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