We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it is easy to manage and it's stable."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Easy to navigate, handle and manage the applications."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The product is easy to set up."
"The support is good and prompt."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"The single sign-on is the solution's most valuable feature"
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"It is very scalable. We have a very large customer base: 75 million customers."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"It's quite scalable."
"The most valuable feature is the integration with the Active Directory."
"Ease of use is very good, for administrating it. It's very well known."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We would like this solution to be developed for use with mobile applications."
"Automatic Deployment needs improvement. it could be made easier."
"The product's support services in the French language are not free."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"They should improve the solution by include reporting."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The support could be faster."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The technical support could be better."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
ForgeRock is ranked 5th in Access Management with 27 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. ForgeRock is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Saviynt, whereas Symantec Siteminder is most compared with Ping Identity Platform, Okta Workforce Identity, Auth0, Microsoft Entra ID and Red Hat Single Sign On. See our ForgeRock vs. Symantec Siteminder report.
See our list of best Access Management vendors.
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