We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"This version is stable. I don't have any issues with this solution, in our environment, it works well."
"The email protection and VPN features are the most valuable."
"You can create multiple Virtual Domains (VDOMs), which are treated as separate firewall instances."
"I like that you are able to manage FortiGate from the FortiManager to create a more centralized environment."
"The initial setup of Fortinet FortiGate was straightforward."
"Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible."
"It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box."
"The most valuable features are the enterprise modeling and the simple interface."
"The stability of Sangfor NGAF is good."
"It is a stable solution."
"Sangfor NGAF's standout feature is its powerful application control, enabling precise restrictions on mobile user access to approved applications."
"The level of support provided to local companies is good. They transform their application control and other settings according to that country."
"The absolute best part of Sangfor NGAF is their support. It's a 24/7 support channel, and the last time I requested their assistance I got a reply within three minutes. They helped solve the problem immediately."
"You might try Sangfor if you are on a tight budget. The price is affordable, and Sangfor offers a lot of features. We don't have any complaints about Sangfor."
"Particularly good in the DPI where we can inspect inbound and outbound traffic."
"It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
"We would like to see a better training platform implemented."
"Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."
"There are mainly two areas of improvement in Fortinet FortiGate— the licensing cost and the timing of upgrading licenses for boxes."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"They should offer special pricing to premium partners and customers."
"They need faster serviceability and more security features."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"We were not able to build a full-mesh VPN; however, I am not sure if this was the fault of Fortinet FortiGate."
"The web interface needs to be improved, making it more user-friendly."
"The reporting and log management could be improved."
"The solution should be able to work in a hybrid setup."
"The interface and user experience are horrible."
"The product must provide more IPS features."
"They need to improve their research team and they need to study their data to analyze it and build the product."
"I believe that IAM and NGFW need to merge into a single box, instead of there being two separate box solutions."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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