We performed a comparison between Fortinet FortiMail Cloud and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The encryption features are most valuable to us."
"This solution is easy to install. The deployment takes about forty-five minutes."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"Content disarming and analysis are essential features in our email security setup"
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The deployment is simple."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
"It has reduced the risk of getting viruses from emails by almost a hundred percent. We are giving services to hundreds of companies, and it makes our work a lot easier when SpamTitan is filtering threats."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"SpamTitan is perfectly suited for managed service providers. It's easy to use and sell. It's also straightforward to configure and monitor. In my opinion, software developers at TitanHQ did an excellent job with SpamTitan."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"They have something called Pattern Filtering, which has been a godsend... For example, if I don't want any email to ever come through that has the term "hot dog" in it, whether it be in the subject, the title, or anywhere else, I can immediately block such emails, company-wide. That has saved me so much time."
"The solution is not hard to manage."
"The safelist and blocklist are the best parts. If I've got a new contact coming in, I can safelist that domain or email address. Alternatively, I can block the domain or the email address if I'm getting harassed by someone. I like the ability to get down to that granular level if I need to block or allow an entire"
"They could look at strengthening anti-spam with the newly observed domains."
"Email sorting is missing from this solution."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"This solution is slow and it should be made faster."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"The SpamTitan user interface is not amazing, but I don't mind it. I know they are releasing a new one soon. I have seen it and it looks a lot better. That has been an area that needs improvement."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"It works when it wants to, it doesn't want, it doesn't work."
"The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does."
"Specifying your own filtering rules can be somewhat tricky. You can leave it alone or add your own filter rules using regular expressions. It would be nice to get a little more help configuring the regular expressions. That is quite complicated, and it's something I struggled with."
"The quarantine report frequency could be better."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
Fortinet FortiMail Cloud is ranked 6th in Cloud Email with 18 reviews while TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews. Fortinet FortiMail Cloud is rated 8.2, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Fortinet FortiMail Cloud writes "A reliable email security solution with deep integration capabilities and exceptionally strong support". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics". Fortinet FortiMail Cloud is most compared with Fortinet FortiMail, Check Point Harmony Email & Collaboration, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Proofpoint Email Protection, whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Avanan. See our Fortinet FortiMail Cloud vs. TitanHQ SpamTitan report.
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