We performed a comparison between Fortinet FortiSIEM and LogicMonitor based on real PeerSpot user reviews.
Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Fortinet FortiSIEM is the correlation of many events."
"Our customer did not have security monitoring in the first place. With this solution, it provided security posture management and visibility about the security landscape and threats that they had."
"We like the integration of all of these Fortinet platforms together. Everything is integrated well, and we are able to sell that as a service to our customers."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"Analytics. It can provide log information from the device. With log information, I can see if there is a threat"
"The seamless integration with FortiGate is the solution's most valuable aspect."
"Some of our customers who use this solution have seen improvement in their connection with load balancing on both connections."
"There are things like dashboards and reports (pre-configured and custom) that let me know that things are operating the way they should be, and when they are not."
"The most valuable feature is the visualization of the data that it is collecting. I have used many products in the past and they tend to roll up the data. So, if you're looking at data over long periods of time, they start averaging the data, which can skew the figures that you're looking at. With LogicMonitor, they have the raw data there for two years, if you are an enterprise customer. If you are looking at that long duration of data, you're seeing exactly what happened during that time."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."
"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."
"The initial setup is very simple."
"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."
"FortiSIEM is not a market leader in the SIEM space."
"The policy editing should be easier. Right now, it's too hard."
"Does not have load-sharing or high-availability, and these are important things to implement. I can do the same things in another way, but not naturally having these features makes it complicated."
"They should enhance the solution's AI capabilities, including XDR and EDR."
"Fortinet FortiSIEM needs to provide better API integrations to users."
"Patching is not great - we're not getting the support we'd expect."
"Our customers are noticing configuration available in the GUI interface and I think that they should be equal."
"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."
"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."
"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
Fortinet FortiSIEM is ranked 9th in Security Information and Event Management (SIEM) with 65 reviews while LogicMonitor is ranked 14th in IT Infrastructure Monitoring with 25 reviews. Fortinet FortiSIEM is rated 7.6, while LogicMonitor is rated 9.0. The top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". On the other hand, the top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". Fortinet FortiSIEM is most compared with IBM Security QRadar, Splunk Enterprise Security, Wazuh, Microsoft Sentinel and LogRhythm SIEM, whereas LogicMonitor is most compared with ScienceLogic, SolarWinds NPM, Zabbix, OpsRamp and SCOM. See our Fortinet FortiSIEM vs. LogicMonitor report.
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