We performed a comparison between Fortra's Automate and Tidal by Redwood based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."I actually quite liked the no-coding functionality."
"The interface is simple, user-friendly, and very intuitive."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"The most valuable features for my client are timing and scheduling."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."
"The best feature of Tidal Workload Automation Software is its ease of integration with other systems, including ERP, CRM, and BI tools."
"We use the solution for cross-platform and cross-application workloads. That's one of the core reasons we chose it. It's one of a few things in the industry that can be used for cross-platform integration."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."
"By leveraging machine learning algorithms, Tidal Automation can use this data to optimize turbine settings and improve overall efficiency and performance."
"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."
"From a management standpoint, when using the solution for cross-platform, cross-application workloads, I've never had a problem with the application. It's very interactive, especially with the different security levels that they offer."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"It's possible that they could use a stronger community for seeking guidance and help."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The product’s UI is outdated. They should work on this particular area."
"There are several improvement points that our team has provided to the vendor."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."
"I don't know if Tidal wants to get into the business of monitoring long-running jobs, but that could be a feature for the future: a job launching and monitoring tool. Using Tidal for monitoring doesn't seem like a good fit, but if they could offer something that did that as an add-on or include it, it might be helpful."
"The job failure alerts can be updated with more details for better troubleshooting."
"Tidal Automation could be further integrated with other systems used in the operation of tidal energy systems, such as weather forecasting tools, energy management systems, or asset management software."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Tidal by Redwood is ranked 2nd in Workload Automation with 37 reviews. Fortra's Automate is rated 8.2, while Tidal by Redwood is rated 9.0. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Tidal by Redwood writes "Great visibility with a single pane of glass and a low learning curve". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, MOVEit, Automation Anywhere (AA) and Red Hat Ansible Automation Platform, whereas Tidal by Redwood is most compared with Control-M, AutoSys Workload Automation, IBM Workload Automation, Redwood RunMyJobs and ActiveBatch by Redwood.
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