We performed a comparison between Fortra's GoAnywhere MFT and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to use. It is easy to create projects in a graphical environment. The configuration and the setup of the environment is very easy"
"The SFTP and encryption functionality works well, and SFTP is the bulk of what we use."
"When we were doing the demo, we took one project from the old system and got it running in GoAnywhere in less than 30 minutes. That says a lot. I've written queries and understand code, so I'm not a novice. Still, I think that's pretty impressive for a software product to be able to deliver a functional use case in half an hour."
"Transactions transfer in close to real time. Sometimes it takes a little bit of time because of the volume that we have, but the transactions transfer in seconds to the external platform."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution."
"We like that GoAnywhere helps to centralize the exchange of data among our systems, employees, and customers."
"GoDrive eliminates the need to use the exchange server for file sharing."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"There's not a lot of improvement I can think of. Maybe in the tools section, they have an SQL Wizard and a URL Wizard, which are really good. I think that the SQL Wizard might need some improvement. I don't know how to improve it, but it's just a little slow here and there."
"The process of adding a vendor is very easy. You just point and click. You create your job, schedule, and project, and off you go. You just need to know what the processes do when you add in a new job that runs daily and so on. For us, it is not a problem, but maybe the documentation on that could be a little more straightforward. We, however, have no problems figuring that out. It is pretty straightforward for us."
"If the hostname has a dash in it then it does not work."
"When a monitor invokes a project to accomplish something, that gets logged as a job. I've had a little difficulty figuring out where to look to see the monitor's activities itself, to see if the monitor is having a problem. For instance, if an account on a secure FTP server has expired, the monitor that uses that account doesn't announce to us that it's having a problem. I want to work with them on this to get it fixed."
"Upgrading was a challenge and I ran into some problems along the way."
"The security features must be updated regularly."
"There's one persnickety issue about NAS permissions. That is a problem we have run into with GoAnywhere. I would like to see more focus on compatibility with/enforcement of user roles and access permissions across NAS, among other things. We have filed a couple of tickets on that in the past."
"Fortra needs to offer more use cases for GoAnywhere MFT during training."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"In my experience, their technical support can be a little slow."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"File location could be improved."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
Fortra's GoAnywhere MFT is ranked 7th in Managed File Transfer (MFT) with 27 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. Fortra's GoAnywhere MFT is rated 9.2, while Kiteworks is rated 8.8. The top reviewer of Fortra's GoAnywhere MFT writes "Key to our workflow and our workload automation strategy, helping us trade and consume files". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Fortra's GoAnywhere MFT is most compared with MOVEit, JSCAPE by Redwood, IBM Sterling File Gateway, Sterling Commerce Connect:Direct and Axway AMPLIFY Managed File Transfer, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, SharePoint, Cisco Secure Email Threat Defense and Box. See our Fortra's GoAnywhere MFT vs. Kiteworks report.
See our list of best Managed File Transfer (MFT) vendors.
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