We compared Microsoft Azure and Google App Engine based on our user's reviews in several parameters.
In summary, Microsoft Azure is praised for its scalability, reliability, customer service, pricing, and return on investment. On the other hand, Google App Engine is appreciated for its scalability, easy deployment process, infrastructure, customer service, pricing, and return on investment. The main difference lies in Azure's extensive range of services and flexibility, while App Engine could benefit from improvements in scalability and performance optimization.
Features: Microsoft Azure is highly praised for its scalability, versatility, reliability, and extensive range of services. In contrast, Google App Engine stands out for its easy deployment process, strong infrastructure, automatic scaling, and efficient datastore. It also seamlessly integrates with other Google services.
Pricing and ROI: The setup cost for Microsoft Azure is praised for its ease and simplicity, according to user feedback. Users find the licensing terms flexible and varied. On the other hand, Google App Engine has minimal and straightforward setup cost, making implementation easy. Its pricing is considered cost-effective and well-suited for users' needs., Microsoft Azure has been praised for its cost savings, improved efficiency, and scalability. It offers a diverse range of services and tools. On the other hand, Google App Engine is known for its positive ROI, increased efficiency, and seamless integration with other Google products. Users also reported time and resource savings.
Room for Improvement: Microsoft Azure users have provided feedback on areas that require improvement, while Google App Engine users have suggested enhancements in scalability, performance, resource allocation, latency issues, flexibility in configuration, and deployment options.
Deployment and customer support: Microsoft Azure users have provided varying feedback on the time required for deployment, setup, and implementation phases, with some mentioning a three-month deployment period and an additional week for setup. Other users mention a one-week timeframe for both deployment and setup. Careful evaluation of the context is crucial for accurately assessing implementation duration. Similarly, users of Google App Engine also reported different timeframes for deployment, setup, and implementation. Some mentioned three months for deployment and an extra week for setup, while others reported one week for both. Considering the specific context is essential to evaluate the duration of each phase accurately., In terms of customer service, Microsoft Azure receives positive feedback for its responsiveness and expertise. Users appreciate the prompt and helpful assistance in resolving technical issues, as well as the availability of comprehensive documentation. On the other hand, Google App Engine also has highly regarded customer service, with users appreciating the responsiveness, effectiveness, and reliability of the support team. They find the promptness in addressing queries and the knowledgeable guidance offered by customer service representatives to be satisfactory.
The summary above is based on 27 interviews we conducted recently with Microsoft Azure and Google App Engine users. To access the review's full transcripts, download our report.
"I've found that all of the features are valuable, especially the shared drive and the ability for multiple people to use their documents at the same time."
"The WhatApp feature is the most valuable."
"The solution is serverless, so we don't have to operate it."
"Its ability to integrate with most devices helps users who have different or old devices."
"The initial setup is okay. It's not too complex. Deployment took about one day."
"Administering App Engine is simple; it has intuitive UIs and a very scalable app engine."
"Google App Engine's most valuable feature is self-management. You do not have to manage the infrastructure underneath where all the functions are happening, such as load balancing deployment and version management, they are managed by the system itself."
"It is simple to use. It is much simpler than AWS. It is also very powerful."
"In terms of scalability, it is perfect."
"We have found the most valuable feature to be the pricing calculator."
"The most valuable features of the solution are ease of use and the enhancements are continually being updated."
"One advantage of using Azure is that clients can start with a low-cost entry in terms of hardware and scale as their business and user base grows. They don't need to allocate a large budget for infrastructure upfront."
"I like that it is user-friendly and flexible."
"The customer service and support are very good. When we raise a ticket, we quickly get feedback or someone assigned to help us identify the problem, which, 90% of the time, was on our end. I'm very happy with the support they provide."
"Its ability to scale is most valuable. There are certain periods of the year when we are busier, and we're able to scale up and scale down with Azure depending upon our needs."
"Azure is very flexible."
"I think there's still a lot that can be done with Google Meet and the video conferencing part of it. It could be more dynamic in terms of what can be done with it."
"The product's price is an area of concern where improvements are required."
"The documentation and community are lacking for this product."
"I would like a simpler deployment tool on laptops. It is a bit complicated at the moment. We know how to do it, but it could be easier to deploy it on laptops."
"Data consumption of the device could be improved."
"Difficult to assess how pricing is managed."
"I am limited to sending a photo to five people. I want to be able to send a photo to many people, not just five."
"Some features of runtime don't work well in App Engine."
"The integration pipeline could be a bit more broad in terms of applications."
"It should have cost optimization tools. Customers are required to use third-party applications to avoid usage complications."
"Potential improvements to the price calculator tool"
"You don't get support from Microsoft very easily as compared to other solutions."
"There are always new features to add in terms of additional indicators, improving the looks of the dashboard and stuff. There are some dashboards that are not attractive, we are looking to make them fancier and nice-looking."
"Technical support could be improved."
"Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."
"The interface is not easy to use. I'd like to see them develop a better interface, more graphical information about the resource and the consumer."
Google App Engine is ranked 11th in PaaS Clouds with 23 reviews while Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews. Google App Engine is rated 8.2, while Microsoft Azure is rated 8.4. The top reviewer of Google App Engine writes "Simplifies app development process for businesses". On the other hand, the top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". Google App Engine is most compared with Amazon AWS, Heroku, IBM Cloud Private, IBM Public Cloud and Amazon Lightsail, whereas Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Salesforce Platform. See our Google App Engine vs. Microsoft Azure report.
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