We performed a comparison between Grooper and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many options and customizations that you can make to each individual extractor that allows you to tweak it for exactly what you need."
"Lexicons where the key vocabulary can be inputted it is very helpful."
"Grooper processes difficult sorts of data and unstructured or semi-structured content very well. It's probably one of the better solutions I've seen compared to other solutions I've seen out there. It does a lot more things like segmentation extraction. It does it a lot better. Grooper has more focus on these types of freeform documents where other solutions are very generic and this is a little more elaborate in what they've done. I think they take it to the next level of extracting freeform data."
"The user interface is easy to use, and the flexibility is noteworthy."
"The solution offers many features that are beneficial for customers."
"The standout feature of this intelligent product is its remarkable capability."
"I work for an insurance company, and we use Datacap for document processing."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"It's resiliency. There are multiple ways of identifying what you are looking for. There are multiple export formats."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"Grooper is new. It's new beta stuff, so we've had some issues, but that's understandable. Getting the beta product to more of a true release is where it needs improvement. I'm going through training now, so it's hard to judge what they have and don't have until I get through that training. Training is the main thing for me because I'm trying to learn and take things I've learned from other products and try to transfer that knowledge to this one."
"Technical support is definitely an area that they need improvement in, in terms of the front-line individuals."
"They should have more sub-extractors or exclusion extractors so that the user does not have to make a parent data type."
"If Grooper could "sense" important fields on the document and auto-build extractors for them, that'd be really cool."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"It can take some time to implement."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"What could be improved in IBM Datacap from a technical perspective is having everything together all in one place, rather than having several different interfaces. The addition of cloud-based OCR technology would also make this solution better. There's also room for improvement for their technical support."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
Earn 20 points
Grooper is ranked 22nd in Intelligent Document Processing (IDP) while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. Grooper is rated 8.6, while IBM Datacap is rated 7.6. The top reviewer of Grooper writes "Good data ingestion and classification capabilities, supports various media types and formats, and the interface is easy to use". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". Grooper is most compared with , whereas IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture. See our Grooper vs. IBM Datacap report.
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