We performed a comparison between IBM Datacap and IQ Bot based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is its ability to capture data, which changes all the time into different formats."
"It's a platform, not a configured application, so you can do what you want with it."
"Both Datacap Studio and Datacap Navigator are great features."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"The installation of the solution is very simple."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"The ease that it provides in extracting vendor invoices, without having to configure them, was the reason for which we had gone with a solution."
"The most valuable feature is the cognitive, self-learning component that understands the undefined templates."
"IQ Bot has the capability to identify changes and remap its settings accordingly. It also has the ability to learn."
"IQ Bot is a useful and easy-to-use tool."
"Extracting information from 500,000 invoices manually is difficult. IQ Bot automates the task and helps us summarize the data and provide it to the auditors."
"PDF classification and basic data extraction are useful features."
"The single platform capabilities are most valuable. I don't need to go to another third-party such as Blue Prism or UiPath. They have all these other bolt-on solutions. It is a part of the Automation Anywhere platform. It is all integrated."
"The ability to differentiate between documents is valuable."
"I would like better ease of use and more support options."
"It can take some time to implement."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"Speed of OCR is one issue. It's a challenge because we have customers that have millions and millions of pages that they want this solution to crank through. In order to do that you have to have a large infrastructure in place, and that directly impacts licensing based on the core count."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"I would like to see integration of Watson AI technology into Datacap."
"The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it."
"There are issues with the technology identifying a signature."
"I think Automation Anywhere has a partnership with Google. I hope they integrate Google's OCR engine in some way with IQ Bot because the OCR engine that Google produces provides an in-built accuracy of close to 99%. That is the integration we are looking for, but we need to pay for IQ Bot. If they can integrate both and come up with better pricing, then it will be a huge boost because, in that case, the quality of an image or PDF quality is taken completely out of difficulty as Google tends to extract the data. That is something I am looking for if this happens."
"I think the problem is usually tuning it up, and trying to get the best performance — that takes some time."
"The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR."
"The solution's predictive model can be improved in terms of accuracy."
"IQ Bot could improve the documentation."
"There are certain things that OCR engines are not capable of handling currently. For example, OCR engines pick up a slash as a question mark. They also don't have the capability to handle subcolumns in a column. It would be really helpful if they can add more OCR engines with advanced capabilities to handle such scenarios. We need more cognitive abilities in the OCR engines to deal with the most complex scenarios. We also need more advanced capabilities so that IQ Bot can give better results in terms of PDF quality. This is because we cannot expect the same quality from all the vendors and customers, and there might be scenarios where we get some sort of scanned copies."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while IQ Bot is ranked 2nd in Intelligent Document Processing (IDP) with 48 reviews. IBM Datacap is rated 7.6, while IQ Bot is rated 7.6. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of IQ Bot writes "User-friendly and code reusability feature for efficient utilization of existing code repositories". IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, HyperScience and OpenText Intelligent Capture, whereas IQ Bot is most compared with ABBYY Vantage and UiPath Document Understanding. See our IBM Datacap vs. IQ Bot report.
See our list of best Intelligent Document Processing (IDP) vendors.
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