We performed a comparison between IBM Security QRadar and LogRhythm UEBA based on real PeerSpot user reviews.
Find out in this report how the two User Entity Behavior Analytics (UEBA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The unified view of the threat landscape on a central dashboard is the most valuable feature."
"The most valuable feature is the network security."
"The product integrates security into one tool instead of having third-party security tools."
"We can automate routine tasks and write scripts to carry out difficult tasks, which makes things easier for us."
"Microsoft Defender XDR is scalable."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"This solution has allowed us to correlate logs from multiple sources."
"Customer service is very good and very helpful."
"It is a very optimized engine."
"A nice benefit is when we go to the process of selecting our youth cases, they go by building blocks. QRadar links it to building blocks."
"Senses, tracks, and links significant incidents and threats."
"QRadar UBA's most valuable feature is the risk rating of users depending on their behavior."
"The ability to transition from microscopic to macroscopic view, instantly, is very good."
"On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result."
"It is easy to monitor users and that is how the solution is adding value to our firm."
"The most valuable features are file activity monitoring and registry activity monitoring."
"It has a lot of features. It has file integration monitoring."
"The solution is useful for privilege accounts and super admin accounts. It is beneficial from a security perspective. The tool uses machine learning rather than threshold-based alerts. For instance, it can detect unusual user logins, such as a user logging in from a new browser or location."
"The solution's most valuable features are the graphical user interface and the reporting."
"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"What I like most about LogRhythm UEBA is that it allows you to identify and analyze end-user behaviors and suspicious activities within the systems."
"Good capability pinpointing specific cyber incidents."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"Stability could be improved by avoiding frequent changes to the interface."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"The support team is not competent or responsive."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"At times, there may be delays in the execution of certain actions and their effects."
"I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that."
"I would like to see more integration in place after the security lock."
"The IBM support can be better."
"The solution should enhance its capabilities of UEBA and AI/ML tech modeling."
"It would be good if the program allowed certain profiles to only see certain customer information."
"The technical support is poor. Mostly because when I open a PMR for IBM, I am stuck with Level 1 staff. As an engineer, nothing that I am bringing them does not require Level 2 or Level 3 support."
"The product does not have a team for investigating malware."
"In terms of what could be improved, I would say the script which we have to create for custom actions. QRadar needs to improve that feature. Additionally, QRadar has to provide the playbooks designing features."
"It should have better mitigation with other solutions and be tightly integrated with other solutions. It has to be improved."
"The UI could be improved a little bit."
"It would be helpful if there were more guidance provided for integrating with unsupported devices."
"What needs improvement in LogRhythm UEBA is the pricing. Here in Asia, for example, in Sri Lanka, pricing is the primary concern, and this is the only area for improvement I see in the product."
"The product should improve its dashboards. Splunk has neat dashboards. Additionally, we would like to enhance the use cases provided by LogRhythm as its use case library is not as extensive as other tools. Its machine-learning capabilities need to improve when compared to other solutions. It lacks risk quantification in a single, transparent view for individuals such as CSOs."
"LogRhythm UEBA's data aggregation needs to be improved. Open-source users do not have much documentation available. Documentation is available only for enterprise users."
"The product could be user-friendly for someone who doesn’t have any prior experience working with it."
"The search feature needs to be improved."
IBM Security QRadar is ranked 1st in User Entity Behavior Analytics (UEBA) with 198 reviews while LogRhythm UEBA is ranked 12th in User Entity Behavior Analytics (UEBA) with 10 reviews. IBM Security QRadar is rated 8.0, while LogRhythm UEBA is rated 7.2. The top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". On the other hand, the top reviewer of LogRhythm UEBA writes "Detects unusual logins but dashboards need improvement ". IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security, whereas LogRhythm UEBA is most compared with Wazuh, Darktrace, CrowdStrike Falcon, Microsoft Purview Insider Risk Management and Splunk User Behavior Analytics. See our IBM Security QRadar vs. LogRhythm UEBA report.
See our list of best User Entity Behavior Analytics (UEBA) vendors and best Extended Detection and Response (XDR) vendors.
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