We performed a comparison between IBM Sterling B2B Integration Services and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"The solution is extremely scalable."
"They have best-in-class, quality support."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"The product's most valuable feature is the real-time integration suite."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"The stability is world-class. It is as good as any of the other options out there. They have addressed hiccups quickly, professionally, and with an excellent response."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"The platform has been very consistent and responsive."
"Mapping Designer provides excellent flexibility."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"The solution's documentation is not up to the mark and needs to be improved."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"I would've liked, from day one, to learn how to do my own mapping. That would have saved a lot of time and effort if that had been brought forward earlier. It's there, I just didn't know about it. Also, some tidier, easier-to-use interfaces would help."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
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IBM Sterling B2B Integration Services is ranked 3rd in Business-to-Business Middleware with 8 reviews while SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews. IBM Sterling B2B Integration Services is rated 8.2, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of IBM Sterling B2B Integration Services writes "Comes with real-time integration suite and best security ". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". IBM Sterling B2B Integration Services is most compared with SPS Commerce Fulfillment (EDI), SAP Process Orchestration, Mule ESB, IBM B2B Integrator and Mule Anypoint Platform, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, Mule ESB, IBM B2B Integrator, Microsoft Azure API Management and OpenText Trading Grid. See our IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite report.
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