We compared Jira and Polarion ALM based on our user's reviews in several parameters.
Jira stands out for its flexibility, customization, and robust workflow management system, with positive feedback on its collaboration features and customer support. Conversely, Polarion ALM is praised for its comprehensive project management capabilities and seamless integration with other tools. Feedback suggests that Jira could improve its user interface and customization options, while Polarion ALM users seek enhancements in the user interface, integration, performance, and stability. Both products offer positive returns on investment, with users highlighting value for money and favorable outcomes.
Features: Jira offers exceptional flexibility, seamless integration with other tools, robust workflow management, customization options, and comprehensive reporting. Polarion ALM stands out for its comprehensive project management capabilities, effective tracking and management, flexibility, customization options, seamless integration, and intuitive user interface.
Pricing and ROI: The setup cost of Jira is not explicitly mentioned in the summary, while for Polarion ALM, users mention that the cost of the software can be high but offers value for money. Some users also mention that the setup process for Polarion ALM is straightforward and easy to handle., While Jira has been praised for its efficiency, collaboration, and customizable features, user feedback suggests that Polarion ALM also offers positive outcomes and benefits for businesses.
Room for Improvement: Jira users have pointed out that its user interface is overwhelming and complex, lacking customization options and integration with other tools. Users also suggest better reporting and analytics features. On the other hand, Polarion ALM could improve its intuitive interface, integration with other tools, performance and stability, and provide more customization options based on user feedback.
Deployment and customer support: The reviews indicate that both Jira and Polarion ALM have varying durations for establishing a new tech solution. While some users spend three months on deployment and an additional week on setup, others reported one week for both deployment and setup. This suggests differences in how these terms are understood between the two products., The customer service experience in Jira is highly regarded and valued, with prompt and knowledgeable responses. Polarion ALM also provides highly satisfactory customer service, with timely and effective assistance from a knowledgeable and responsive team.
The summary above is based on 53 interviews we conducted recently with Jira and Polarion ALM users. To access the review's full transcripts, download our report.
"Jira is very user friendly, easy to install, and easy to access."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"Most of my work is keeping track of what's been going on and identifying what is blocking future work. What I like about this solution is you can create a consolidated customized dashboard out of your files to identify what's been going on and identify who has how much data assigned to them."
"In terms of scrum teams, I find that usually, the product backlog depends on charts and especially reports like Sprint Reports. I find the reports to be very useful."
"It is very straightforward and easy to use."
"It is very flexible, so we can do pretty much what we want with it."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"This product provides you a good view of the status of your projects."
"The technical support is quite good."
"The tool helped us to more effectively and efficiently gather and structure the information (requirements, test plans, project management data, etc.), and share it with the involved stakeholders in a safe and change-controlled manner."
"The initial setup of this solution was straightforward, and there were not too many problems with it."
"It meets with everybody's needs without having to grab plugins."
"The solution offers good integration."
"Polarion ALM's integration is very good and easy to use."
"I am impressed with the solution’s stability."
"The most valuable feature is the function of the ALM system."
"There needs to be more integration and connectivity."
"A lot of the user interface could be updated."
"Integration with some of the automation tools could be improved."
"I am not sure if Jira can be integrated with our ERP. We have our ERP for the cost estimates or measurements. It would be nice if we can check or view a plan with the real cost. Currently, we have to do a double check of costs. It would be better to be able to integrate it with Jira."
"Slow when integrating with other components."
"Something I would like to see improved is the traceability feature. When you have a user story, if you can see all the test cases, it would be an improvement if you could see any design documents or any change management."
"Jira is raising their prices for the license, which is like a trap because many other providers offer services like Jira but for much cheaper."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"One of Polarion's shortcomings would be planning. It can handle plans, but the planning feature is very basic."
"We use PTC Windchill, and Polarion ALM doesn't have native integration, so we had to purchase the connector to integrate it with Polarion ALM. We still haven't implemented it."
"The tool needs to improve its planning. It also needs to add more integrations."
"The solution needs to improve its user experience and graphics."
"The weak point of Polarion ALM software is about reporting and time for extraction of the data...The quality of reporting needs to improve."
"Test management lacks an automated process."
"The ease-of-use could be improved a little."
"The user interface is not yet optimized."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while Polarion ALM is ranked 8th in Application Lifecycle Management (ALM) Suites with 17 reviews. Jira is rated 8.2, while Polarion ALM is rated 7.6. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of Polarion ALM writes "Though needing an improvement in reporting and time for extraction of the data, its integration capabilities are good". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and TFS, whereas Polarion ALM is most compared with Microsoft Azure DevOps, Codebeamer, PTC Integrity, GitLab and Jama Connect. See our Jira vs. Polarion ALM report.
See our list of best Application Lifecycle Management (ALM) Suites vendors.
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