We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have FortiEDR installed on all our systems. This protects them from any threats."
"The product's initial setup phase is very easy."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet is very user-friendly for customers."
"The stability is very good."
"The product is lightweight and does not slow down the PC. The malware and virus detection rate is also very good."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"The performance is good."
"The solution is very user friendly, which we appreciate."
"The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum."
"Support has been helpful."
"EDR Optimum's best features are its dashboard, control of external media, and user-friendliness."
"The initial setup was easy."
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"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Able to quarantine any malware."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"I use this solution for data blocking, software protection, and frame protection."
"The most valuable feature is Data Loss Prevention (DLP)."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The most valuable features are the anti-malware and antivirus capabilities."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution is not stable."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Detections could be improved."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"Support is an area for improvement. It should have faster response times."
"Security features could be improved."
"EDR Optimum's scalability could be improved."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"Scalability depends on various factors."
"They should provide more notifications for incidents and more clarification or information about malicious activity."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
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"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"Could include additional features such as an intrusion prevention system."
"The cost is very high and it should be lower to be more competitive."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro ServerProtect report.
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