We performed a comparison between Kryon RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
"The most valuable features for our organization are the automatic processes which save main power in the back office."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
"The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
"All our users have no technical background. But Kryon is really simple and intuitive. Our business adapted very quickly and easily. This is the main thing and it's why we love the system so much. It's why we are always trying to put more processes into the system and make more use cases: because of the simplicity and the intuitive nature of the system."
"We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
"In addition to savings in time and cost, UiPath further saves us money because of the reduction in human error."
"OCR technologies and computer vision (CV) technologies work very well and produce quality results."
"It's easy to go with UiPath. It's user-friendly, and any IT person will find it easy to use."
"It took us only about two days of man-hours to build it out. Thus, it is easily implemented, programmed, and deployed. The ease of use and implementation together are a huge value-add and time saver to any organization."
"The automation of repetitive tasks that eliminate human error is a valuable feature."
"We’ve improved our efficiency. Even just our cost analysis has been great. As we do new contracts, we know what it's going to cost exactly."
"My impression of UiPath's stability is good. Compared to some other automation vendors that I've used, I would say that UiPath is more stable and better."
"I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning."
"Kryon RPA need to enhance the robustness of our multi-board architecture to ensure the availability of bots on multiple machines."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"What we are lacking is OCR, the ability to read text. We would like it to have the ability to take a page which is free text and analyze it, and then for the robot to know what to do next. This ability does not exist in Kryon products."
"The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"We would like to see having a little more specific documentation, or some of the examples be easier to find. One of the big things that we get directed to now is the Kryon Community page, but a lot of that wasn't in existence or publicized when we started doing our training and education. Now, we're stumbling through using it. For the majority of the time, we have either had to try and interpret what the instructions meant or do a service desk ticket."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"The stability of this solution does depend upon the applications we are using."
"The stability of the bots could be improved. The bots could be expanded to have more objects already prebuilt."
"When it comes to REFramework, we need more training videos and tutorial documents for beginners."
"Active Roles works with policies and access templates, as well as workflows, which are really powerful. While it comes with a lot of example policies and access templates, there are zero built-in workflows."
"The support for this solution is tedious. I would rate it a five out of ten. If we don't respond or the ticket closes, we do not get a response from them."
"I've struggled a lot with automating Citrix applications with UiPath."
"It sometimes lags when internet connectivity is poor. It depends on the location."
"They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Kryon RPA is rated 8.4, while UiPath is rated 8.8. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Kryon RPA is most compared with Microsoft Power Automate, Nintex RPA, Blue Prism, Automation Anywhere (AA) and Jiffy.ai Automate, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and ABBYY Vantage. See our Kryon RPA vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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