We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"I like being able to dial in and transfer files for updates."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"The alerts are helpful."
"Unattended remote assistance."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"The most valuable feature is ease of use."
"Microsoft Remote Desktop Services is scalable."
"The most valuable features are it is fast and cost-effective."
"The solution works well as a remote desktop."
"The solution is stable."
"Installing Microsoft Desktop Services is straightforward."
"Microsoft is very reasonable in its approach to cost."
"It works fine, and it is largely issue-free."
"The initial load is terribly slow and often has delays with the login page loading."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "
"It's not really a true RMM product but more of just a remote access."
"Do not use the technical support."
"I do not like the antivirus."
"They should provide intermediate device limit options for the users."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"The solution should introduce a chat feature for end users."
"The performance of Remote Desktop Services could be better."
"Sometimes, the updates break the system."
"We find the services are not as transparent as we would like for our integration with Citrix."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"We'd like them to continue to improve on security."
"Microsoft Remote Desktop Services needs to improve its security."
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LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and Kaseya VSA, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
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