We performed a comparison between LogMeIn Pro and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would tell others who are looking into this solution that I feel that it's a secure solution. I never had any issues with its security element. I think that it's very simple to use. I think it is user-friendly, and you can work between computers pretty well on it."
"User interface."
"I can copy information and put it into a presentation that I may be putting together at another location."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"The most valuable feature is having it in a central location, all the different groups, and being able to ad-hoc or at will log on to whichever computer system I need to get to from a central spot."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"The remote connection is the most valuable, but we also use it for file transfer, that would be probably the second most valuable. The remote connection is a major time saver, it saves us from having to drive to each location."
"You don't have to remember the password and the login all the time. Once you get it in there, it's in there, and you can go about your business."
"Microsoft Remote Desktop Services is stable and reliable."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"It is a stable product."
"The most valuable feature is the remote application access."
"It's simple and easy to use."
"The most valuable feature of Microsoft Remote Desktop Services is its security and simple configuration."
"The installation is straightforward."
"The tool shares computer resources perfectly."
"Everything has to be done over the web, via email, or something like that. You can't talk to a human being. That bothers me a lot."
"The only issue is that they could have a tier between 10 seats and 50."
"I would enhance the product, so if I had two screens in front of me, it could connect to two computers simultaneously with the program. For example, if I had a computer at location A and a computer at location B and I am sitting at location C, it might be nice for me to be able to be connected to all three of those computers and move data between those three during one session. "
"Maybe they can come up with a plan if you only use it for login and, occasionally, printing. Maybe you can charge what you used to charge and then if we want to use it for files or things that are more sophisticated, charge a little more."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"With Windows 10 we've had some issues with it crashing, and certain antivirus products cause it to fail. For the most part it's stable, but we do have an occasional crash mainly related to new operating systems. The new Microsoft Server and the new Windows operating systems sometimes have issues with it. But for the most part, in anything under, say, Windows 7, Windows 8, those seem to be pretty stable, and with the Microsoft Server 2012 and below, it's all stable. And I don't necessarily think it's LogMeIn. I think it may be Microsoft, to be honest with you."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"The solution isn't as good as the Citrix option."
"Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it."
"Sometimes, the updates break the system."
"We'd like more granular security control of the desktop services."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
"The stability must be improved."
"The price is too high."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Pro is ranked 14th in Remote Access with 20 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Pro is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Pro writes "Good remote services feature and easy to setup". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Pro is most compared with LogMeIn Rescue, ConnectWise ScreenConnect, LogMeIn Central, BeyondTrust Remote Support and Dameware Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access. See our LogMeIn Pro vs. Microsoft Remote Desktop Services report.
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