We performed a comparison between Lucidchart and Visio based on real PeerSpot user reviews.
Find out in this report how the two Mind Mapping Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."
"The ability for Lucidchart to create database schemas or modify existing data structures is strong. That's what I initially introduced it for in our organization. The script that Lucidchart provides works with other systems like Oracle, SQL Server, and Postgres that I can copy-paste, and get a quick dump of metadata and import into has saved me a ton of steps that I didn't have to manually create these tables. I had a lot of things where I still had to put in the linkages between tables, but I didn't have to type in every field name, every data type, and everything else that came in. That saved me tons of time."
"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."
"The usability is very nice in terms of flowchart components that are available."
"Lucidchart's capabilities for visualizing and understanding process flows or workflows is excellent. The way that you put together the parts of charts and edit the chart are all very intuitive and easy to use."
"The interface is really good and it is very easy to use."
"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."
"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."
"The diagramming and swimlane features allow for separating business functions."
"I haven't needed to reach out to technical support the entire time I've used the product. It's very basic and very simple, and therefore I've never run into any issues I haven't been able to deal with personally."
"It's very agile and user friendly with a lot of templates."
"The most valuable features are that the user experience is simple, and it's customizable."
"The most valuable features are process mapping and identifying responsibilities."
"It is easy to use."
"A good designation feature."
"Putting details into the process flow and being able to link other objects into the diagrams are very helpful features."
"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"I've had an issue is when you create, let's say, a rectangle box. You can write some text in it and give it a name, and, depending on how you shape the size of the box, the text will rearrange itself to fit. That is, except if your box is very, very narrow, but very long, like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
"I would like to be able to present diagrams in multiple ways, such as a Swimlane diagram."
"The auto-routing feature could be better."
"The control flow feature needs to be improved. I compared Visio to Bizagi and found that control flow is better with Bizagi. The improvements that can be made to the solution depends on the user."
"Searching for specific templates within the program can be difficult. For example, if I need a template for an electrical diagram with certain symbols, it can be challenging to find it."
"The only downside to Visio is the learning curve."
"When I create an organization chart in Visio, and I want to show it to management, I shouldn't have to copy and paste it into a PowerPoint presentation or put it into a PDF file."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
Lucidchart is ranked 2nd in Mind Mapping Software with 54 reviews while Visio is ranked 1st in Mind Mapping Software with 100 reviews. Lucidchart is rated 8.6, while Visio is rated 7.8. The top reviewer of Lucidchart writes "Good brainstorming features, facilitates collaboration, and keeps us focused on our work". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". Lucidchart is most compared with Lucidspark, Figma, Sparx Systems Enterprise Architect, Visual Paradigm and erwin Data Modeler by Quest, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and SAP Signavio Process Manager. See our Lucidchart vs. Visio report.
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