We compared Microsoft Azure VPN Gateway and Prisma Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Azure VPN Gateway is commended for its reliable availability, impressive performance, and compatibility with different vendors. Prisma Access stands out for its ease of use, advanced security features, and global performance.
Room for Improvement: Microsoft Azure VPN Gateway requires improvements in zero-day threat protection and reliability. Prisma Access could benefit from enhancements in error handling, latency, and integration with other cloud architectures.
Ease of Deployment: Microsoft Azure VPN Gateway is simple and quick to set up, and the process takes 45 minutes at most. However, the setup can become complicated when bridging connections and endpoints. The setup process for Prisma Access varied in complexity and duration based on the size and requirements of the organization. While some users found it straightforward, others mentioned the need for expertise and assistance.
Service and Support: Users with a technical support contract with Microsoft were satisfied with the assistance they received, but those without a contract said the process may be slower, and it could be difficult to find a support person who can fix your problem. Prisma Access's customer service has received mixed reviews. Some customers expressed a desire for better technical support, while others have had positive experiences with prompt responses and knowledgeable engineers.
Pricing: Microsoft Azure VPN Gateway is regarded as affordable. Prisma Access is a more expensive solution, but users say the price is justified by its quality and features.
ROI: Microsoft Azure VPN Gateway helped users transition and prepare for upcoming cloud tasks. Prisma Access excels in identifying security concerns, seamlessly integrating with various products, and delivering instant value.
Comparison Results: Prisma Access provides enhanced security options, convenient user access, and worldwide performance, but some users said it was challenging to use or configure, and it is relatively expensive. Microsoft Azure VPN Gateway is commended for its simple setup and high availability. It delivers satisfactory performance and scalability, but it lacks some crucial features, and Microsoft technical support has room for improvement.
"The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The point-to-site is pretty good for the B2C stuff. It's fairly straightforward to set up."
"The ability to connect old protocols like Border Gateway Protocol is valuable."
"The best feature is the ability to connect from anywhere."
"The Azure tool is useful and powerful and availability for clients. The updates are very good and reliable."
"It is a stable solution in our company, and we monitor critical health and performance parameters daily and weekly."
"It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process."
"What I like best about Microsoft Azure VPN Gateway is that it's a managed VPN, so it's one of the most powerful VPNs I've ever found. It also provides point-to-site VPNs configurable within a few minutes."
"It is scalable and depends on your chosen network bandwidth."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"Prisma's most valuable feature would be its ability to identify bad or risky configurations."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"The performance is good."
"The stacked policies, event policies, and routing policies are easy to understand for someone with general knowledge."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"There must be a more easy-to-use GUI."
"In the next release, Microsoft should add an option to schedule upgrades."
"The solution must provide metrics to monitor the inbound and outbound traffic easily."
"Their technical support could be better. If you don't have a support contract, it takes longer."
"Microsoft could work on having micro VPNs to integrate with mobile devices."
"It isn't stabilized on the first day, and you need to set up the channels properly."
"Make it completely routable, for example, if I have a gateway, I should be able to connect to whatever network I want on either side of the gateway, and the gateway should figure out which packet goes where."
"Documentation and configuration settings can be improved."
"Microsoft Azure VPN Gateway could improve by providing IPS zero-day threat protection. For example, the IPS zero-day threat protection can monitor the user behavior to protect the infrastructure. The solution can only be used as a VPN, it is lacking features."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"While Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"There can be some latency issues with the solution that should be improved."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 19 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Microsoft Azure VPN Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Ivanti Connect Secure and AWS PrivateLink, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Fortinet FortiClient. See our Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks report.
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We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
