We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"I like the process visibility. This ability to visualize how something was executed is valuable, and the fact that Defender ATP is also linked to the threat intelligence that they have is also valuable. So, even if you have something that doesn't have a conventional signature, the fact that you get this strange execution means that you can detect things that are normally not visible."
"The performance of Microsoft Defender for Endpoint has been good."
"In terms of the installation, ease of use, and user interface, Defender has been great so far."
"We are a Microsoft shop, and Defender is a Microsoft solution that provides some security at a reasonable cost."
"The integration of Defender, Security Center, and the Microsoft compliance score, is the feature we use most to share the results with our clients and to create a roadmap together."
"Technical support has been great."
"The most valuable feature is ransomware protection, which can detect malicious activity from IPs or a malicious payload in DLLs, or other things that can corrupt the system."
"The attack surface reduction rules are the most valuable. We're able to have unattended remediation actions when the solution works side by side with a local antivirus like Microsoft Defender or Kaspersky. The attack surface reduction rules help us to proactively block and stop threats."
"It has more intelligence features than other vendors."
"Trend Micro Cloud App is easy to use and easy to install."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Dependable with ease of integration with other security products."
"The initial setup is pretty straightforward."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The solution is easy to integrate."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
"In terms of improvements for their technical support, a focus on enhancing response times could be beneficial."
"The dashboard customization could be improved."
"I would like to see improvements made to how it secures activities on web pages."
"Its price could be better."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"The user interface could use some improvement."
"Microsoft Defender could be improved with features more like the McAfee ePO. It would be better if I had a console to get all the information for my endpoints. Maybe this is too much for it, but it would be better if it could handle those non-signature-based malicious codes or viruses."
"The price of the solution could improve by being lower."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The solution's technical support services could be better."
"They should provide separate corporate-level licenses for two to three instances."
"Documentation could be improved; product cost is quite high."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"In the next release, I would like to see the cost go down."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Microsoft Exchange Online Protection (EOP), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
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