We compared Microsoft Defender for Endpoint and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Users say that VirusTotal’s technical support is satisfactory, but customers would like faster case resolution.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is mostly considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. VirusTotal has a positive ROI.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"The solution has an easy-to-use interface, is always updated, and is user-friendly."
"File protection is the most valuable feature. Antivirus security on the Level OS, Microsoft Defender, and Microsoft Guard for 2019."
"It shows us the risky sign-ins, and if a user's password has been compromised."
"The most important and the most relevant features of Defender for Endpoint are the malware and ransomware protection."
"I like the process visibility. This ability to visualize how something was executed is valuable, and the fact that Defender ATP is also linked to the threat intelligence that they have is also valuable. So, even if you have something that doesn't have a conventional signature, the fact that you get this strange execution means that you can detect things that are normally not visible."
"Technical support is good."
"The most valuable features of Microsoft Defender for Endpoint are the ease of use and it was available within the operating system."
"Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage."
"The product is easy to use with coding, such as Python or Java, via its API."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"With regards to the interface, a challenge I found was that there was not enough documentation on how to tune it. I had to read multiple sources on the internet to learn how to configure the tool appropriately."
"There is a lot of information to take in, and the portals tend to change quickly due to the fast-paced nature of the industry."
"It's not quite a mature solution just yet. It needs more time to grow and develop."
"The GUI is very complex and could be more user friendly."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"It would be helpful if they included XDR features, on top of the EDR functionality."
"The documentation could be better. When they update their manuals, sometimes they refer to products by their old names, so it is a little confusing. For example, the documentation might still say "Advanced Threat Protection" instead of Defender for Endpoint."
"They should come up with pre-built inner workflows."
"I would like to see an improved user interface and some automation."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"The platform could improve in the areas of endpoints and networks."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while VirusTotal is ranked 7th in Anti-Malware Tools with 4 reviews. Microsoft Defender for Endpoint is rated 8.0, while VirusTotal is rated 8.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, Cortex XDR by Palo Alto Networks, Trellix Endpoint Security and SentinelOne Singularity Complete, whereas VirusTotal is most compared with Cuckoo Sandbox, MetaDefender, Recorded Future, ReversingLabs and ANY.RUN. See our Microsoft Defender for Endpoint vs. VirusTotal report.
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