We performed a comparison between SentinelOne Singularity Complete and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting zero-trust features.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some users say that Microsoft 365 Defender is good value, but other users perceive it as more expensive than similar competing products.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: SentinelOne Singularity Complete is preferred over Microsoft 365 Defender. Users like its automatic threat mitigation and superb event data analysis. SentinelOne is highly regarded for its simple setup, reliability, and effectiveness in identifying and resolving threats. Our reviewers raised issues with Microsoft 365 Defender's pricing and support quality.
"It is stable and scalable."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The solution was relatively easy to deploy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The summarization of emails is a valuable feature."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The EDR features are valuable. By getting the EDR features, we have more control over the device. We have information about events in real-time and more protection against zero-day threats and zero-day vulnerabilities. We can monitor every event or action that a device is going through. We can get an idea if it is something malicious or if we have to take any actions."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"It protects your machine, and it does an excellent job using AI to determine an attack and stop the attack. Its most powerful feature is prevention, and it can unwind ransomware activity as well. So, it is a really useful product in that sense."
"Sentinel One has improved our organization by protecting the environment we are working in."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"The most valuable features include the agent installation and update processes."
"The hunting feature is most valuable for detecting malicious or suspicious activity."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"They provide a map, a process tree, and that is pretty good for analysis."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"At times, when we have an incident email and we click on the link for that incident, it opens a pop-up, but there is nothing. It has happened a couple of times."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The user interface of Microsoft 365 Defender could improve. They could make it simpler."
"The web filtering solution needs to be improved because currently, it is very simple."
"The price should be adjustable by region."
"I would like to see the reports from SentinelOne more customizable, as there are very few options."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
"They can just continue adding more integrations with these big brands and software security products."
"I am not a fan of the UI and feel it has room for improvement."
"It can be a little daunting at first. With the deep visibility feature, if I had more insights into how to troubleshoot things better, that would be helpful. Their documentation could be a lot better. It could be more in-depth."
"SentinelOne could improve by reducing the price."
"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
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Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Microsoft Defender XDR is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Microsoft Defender XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Extended Detection and Response (XDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.