We compared Microsoft Intune and Microsoft Entra ID based on our user's reviews in several parameters.
Microsoft Intune and Microsoft Entra ID both offer valuable features such as efficient device management and seamless authentication processes. Intune focuses on security measures and integration with enterprise systems, while Entra ID emphasizes user-friendly interfaces and platform integration. Users praise Intune for its prompt customer service and cost-effectiveness, while Entra ID users appreciate its affordability and efficiency. However, Intune users suggest improvements in user interface and performance, while Entra ID users seek enhancements in UI design and customization options.
Features: Microsoft Intune and Microsoft Entra ID have different valuable features. Intune offers data wipe and device reset, integration with enterprise systems, and control over user access. Entra ID focuses on user-friendly interface, efficient authentication, and seamless integration with platforms.
Pricing and ROI: The setup cost for Microsoft Intune is praised for its reasonable pricing and cost-effectiveness. Users find the licensing options to be flexible and accommodating. On the other hand, users have expressed a positive sentiment towards Microsoft Entra ID's pricing, setup cost, and licensing. They appreciate the affordability, competitive pricing, and user-friendly setup process. The licensing options are also seen as flexible and suitable for various needs and budgets., The ROI from Microsoft Intune demonstrated effective cost management, increased productivity, secure device management, streamlined workflows, seamless integration, time savings, enhanced user experience, and improved security measures. On the other hand, Microsoft Entra ID offers significant cost savings, improved efficiency, streamlined business processes, and increased productivity.
Room for Improvement: Microsoft Intune could improve its user interface, speed, customization options, and troubleshooting features. On the other hand, Microsoft Entra ID needs enhancements in its user interface, optimization for different devices, usability, sign-up process, customization options, and security features.
Deployment and customer support: The users' reviews for Microsoft Intune indicate that the duration to establish the tech solution can vary, with some users reporting separate phases of deployment and setup, while others consider both terms to refer to the same period. On the other hand, Microsoft Entra ID user reviews also show variability in the duration required, with some users reporting distinct deployment and setup phases, and others considering them as one., The customer service provided by Microsoft Intune is highly praised for its prompt assistance and knowledgeable support staff. Customers value feeling supported throughout their interactions. In comparison, Microsoft Entra ID's customer service is highlighted for its exceptional efficiency, reliability, and helpfulness. The support team is praised for their friendliness, professionalism, and effective communication, ensuring seamless problem resolution.
The summary above is based on 193 interviews we conducted recently with Microsoft Intune and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"Being able to use Azure AD means that you can use some of the Azure AD security features like Advanced Password Protection. As well as querying your normal password requirements like lengths and complexity, Azure AD has a feature in which you can put specific words. It can be words to do with your company, words to do with your company location, or words that a lot of your employees would otherwise use. You can disallow them. It's very good at making more obvious passwords, ones they're not allowed to use anymore. That's a good feature."
"We use BitLocker for policy enforcement. And now, because of the Microsoft 365 Business Premium package, we get Intune as a part of it. That's very useful for us for setting policies and managing the systems. The biggest strength of Azure AD is Intune."
"It's pretty easy to implement."
"Microsoft Entra ID Protection and Microsoft Sentinel are both excellent monitoring features for Microsoft Entra ID."
"Entra ID can be deployed using a hybrid model for organizations with a significant on-premises presence, or in a fully cloud-based setup for those that do not."
"I primarily use this solution for hybrid deployment, security, securing resources and for integration purposes. In terms of security, we have been using the B2B/B2C hybrid integration with the certificate authentication."
"I like Entra's ability to integrate the Active Directory with third-party solutions. It's straightforward. I like the ability to define third-party systems and make the AD the primary identity provider."
"It is very simple. The Active Directory functions are very easy for us. Its integration with anything is very easy. We can easily do third-party multifactor authentication."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"It works pretty well for us."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"I want to be able to identify the audiences effectively and manage them."
"From an admin perspective, I would like to see improvement in the Microsoft Graph API."
"Microsoft needs to make improvements in this regard and extend its services to other operating systems as well, especially when considering their widespread usage."
"It would be an improvement if Authenticator made it easier to recover the app if you reboot your cellphone and lose access."
"Active Directory could always be more secure. Right now, we've got two-factor authentications. All services based on Active Directory have a username and password. If somebody hacked our username, they could easily get all the data from our side. So I want two-factor authentication and a stronger password policy from Active Directory. The domain controllers should be more secure as well."
"I hope, in the roadmap, Microsoft eventually offers the same features as Okta. It will take some more time to mature."
"The dashboard and interface could be better. It would be ideal if it was easier to use."
"There is no documentation about how Microsoft will scale Azure AD for customers. It only mentions that it will scale out if you have a lot of requests but does not mention how in detail."
"Intune lags all of its competitors in terms of report generation."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"More integration with monitoring tools is needed."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"Technical support is not that great."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
Microsoft Entra ID is ranked 4th in Microsoft Security Suite with 190 reviews while Microsoft Intune is ranked 3rd in Microsoft Security Suite with 165 reviews. Microsoft Entra ID is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft Entra ID writes "Saves us time and money and features Conditional Access policies, SSPR, and MFA". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft Entra ID is most compared with Google Cloud Identity, CyberArk Privileged Access Manager, Okta Workforce Identity, Cisco Duo and Yubico YubiKey, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and IBM MaaS360. See our Microsoft Entra ID vs. Microsoft Intune report.
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In recent years Microsoft has really upped its game with Defender and Intune. As core cyber-security for an SME, keeping just to Microsoft is now a real option. The challenge is understanding the gaps / cyber security service weaknesses (if they exist) in comparison with other vendors such as ESET, Malwarebytes, Trend Micro, etc.
Azure AD Services, Defender for Endpoint, and Intune are all Microsoft products, but it is important to understand how each product works as they may not be compatible and there may be some limitations.
Devices managed through Intune may not have all of the Defender for Endpoint features. Some advanced features such as automated investigation and remediation may only be available for devices that are enrolled in Defender for Endpoint standalone.
In addition, Azure AD and Intune have different requirements for device enrollment and management. Intune requires devices to be enrolled and managed through an MDM solution, while Azure AD provides basic device management capabilities but may not support all of the features available in Intune.
Lastly, there may be limitations to how user identities and access are managed between Azure AD and Intune. Some features that are available in Azure AD, such as conditional access policies, may not suit Intune, and additional configuration may be required to ensure that user identities and access are properly managed across both services.
If anyone out there has other experiences, please let me know!
It depends on your company's infrastructure. Check with your cyber team whether you can sync your endpoints to Cloud using Azure AD as Azure Registered/ Azure Hybrid AD join/ Azure AD join, etc.
1. So, if the ask is only to enroll them in Intune to leverage defender/BitLocker services - go directly to Azure AD's join approach.
2. If you still want to manage patch management/mcm BitLocker but Defender via cloud, the approach should be Azure Hybrid AD join.
3. You can still use autopilot using both of these approaches.
I believe it is a good first step, and I would say even a requirement, but in no way is it a comprehensive security solution, even for endpoints.
There are many things that need to be addressed for security. In addition to this, there is XDR, MDR, more comprehensive AV for endpoints & Servers that stop attacks, Threat Hunting, Mitigation, PEN Testing, Security Training for end users, Multi-Factor Authentication (Microsoft's MFA is good but only for Microsoft products), Patch Management for Endpoints, Servers and Cloud Workloads, Network Access Control, Firewalls for On-Premise and Cloud server workloads, Network Segmentation, Password Management, Data Backups (3-2-1-1 Rule) with Immutable Backups, Power Backups, Physical Security, Monitoring, NOC/SOC services, and working towards a Zero Trust architecture...
But there are no single-point solutions that will make you secure, so don't get complacent. And you can outspend your profits if you do everything. Just remember it's best to have a layered approach that works together and looks at everything from a security perspective and how it integrates with your overall security plans and objectives to help identify holes and possible mitigations.
Healthcare must do Risk Assessments by law, but I recommend that all companies of all sizes do at least annual risk assessments since there is so such thing as being too small or inconspicuous to be hit with malware or have a cyber security attack since much of the delivery is automated and not just by the script-kiddies of years gone by... Nation States are actively engaging in cyber warfare daily, along with terrorists, and opportunists looking to make big money from you...