We compared N-able Cove Data Protection and Veeam Backup for Office 365 across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on the comparison between N-able Cove Data Protection and Veeam Backup for Office 365, N-able Cove Data Protection is highly regarded for its user-friendly experience, protection, and efficient backup and restore capabilities. However, there are areas that need improvement, such as image restores, user permissions, and agent reliability. Veeam Backup for Office 365 is valued for its stability, ease of use, clear understanding of backup and recovery, and integration with Office 365. Suggestions for enhancement include better integration with SharePoint, automation capabilities, consistent performance, and a more user-friendly interface. Pricing for both solutions is generally considered reasonable, although some users find Veeam Backup for Office 365 to be on the higher side.
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"Because the package includes cloud storage, we don't need to worry about hosting it inside. That was very important to us. And because the vendor has data centers worldwide, our reps in Europe and other places can get to what they need quickly and easily."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The ease of use and the console are great."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"The product is simple to use and manage. The customers have access to verify the backups."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"The most valuables feature is the alerts and monitoring that catches the failed backups."
"The most valuable feature of this solution is the replication functionality."
"The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
"The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
"The solution is stable."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
"Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
"It was easy to set up."
"I have used the technical support a few times and they've been reasonably helpful."
"This solution is not very good for image restores, mainly just files. The solution also does not allow you to enable or disable backups. Sometimes, our users will connect via mobile device and it will use their data to perform the backup. If they were able to enable and disable the backup, they would not have this issue."
"A feature I'd like to see would be a more customizable admin console."
"The only area that needs improvement is that it is a little bit difficult when you get into virtual machines. The initial deployment of Cove is a little tedious, not for standard machines, but when you get into specialty stuff, like Hyper-V."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"Integration with a hybrid cloud is something that I found complicated."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"They need to enable the encryption of backups so that nobody can gain access unless they have encryption details."
"You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want."
"When you are working in the Cloud security is very important."
"In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use."
"It would be beneficial to implement a mechanism that allows for more efficient input processing, such as recognizing the first capital letter of an email account."
"The pricing model is unnecessarily confusing and could be simplified."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
N-able Cove Data Protection is ranked 8th in Cloud Backup with 20 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. N-able Cove Data Protection is rated 9.2, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Safe storage, reliable, and easy to use". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Azure Backup, MSP360 Backup and Datto Cloud Continuity, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Cirrus Backup, Commvault Cloud and Cohesity DataProtect. See our N-able Cove Data Protection vs. Veeam Backup for Microsoft 365 report.
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