We performed a comparison between NetAlly EtherScope nXG and Wireshark based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The AirMapper Site Survey app is one of the biggest highlights of this product. When somebody asks me, "Why should I use this device?" it's the first thing I show them, and they usually love it. Its ability to gather WiFi site survey data is absolutely amazing."
"EtherScope has made our networking staff more productive. We have remote locations and can use the tools to collaborate. I have other people looking at it at the same time that I am looking at it. With the uploading ability, I can have more eyes on the project at the same time, instead of just one set of eyes."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"It has reduced our internal troubleshooting time. In the cases where we could not internally solve the troubleshooting, we would have had to contact an external vendor to test cable, rerun it, etc. NetAlly EtherScope has let us eliminate that in most cases so we can resolve an issue on our own without having to call a third-party out to identify the problem. It has reduced our troubleshooting time for network cabling issues by a good 75 percent."
"The most valuable features are LANBERT, Discovery, and AirMapper. AirMapper is the best. Both Discovery and AirMapper are very easy to use because you can view all the problems on a single screen. If you quickly need more details about your network, then AirMapper is the best."
"Another good thing I really liked was that it would not only tell me the IP address, but it would tell me more info. It would grab the CDP off of the CDP profile and read all the info it could get, so I knew what I was looking at."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"The whole product is valuable because it's really a bunch of features that make up the one testing utility. Between auto tests, wireless assessments, its ability to do iPerf speed and traffic testing, as well as packet captures — all of those really contribute to a very successful product and allow me to do my job in a better manner."
"The best part about Wireshark, in my opinion, is its ability to analyze packet capture files."
"Wireshark is a good tool to start with network analyzing and packet capturing."
"I find Wireshark a very useful tool. Its best feature is that it allows me to deeply understand what's going on at the packet level, as well as any adverse signatures that I can analyze. When I need to create an IPS rule, I need to check the traffic deeply to get more insights about the actual traffic, what's the name of certain flags, etc., and I'm able to do all that through Wireshark. The tool is also user-friendly."
"The session-level filtering features are valuable."
"If you're dealing with troubleshooting network, voice issues, or network operations, having a tool like Wireshark to dive into packet details is important. The initial setup is straightforward. Anyone starting out or looking to deploy it on your personal PC or machine can do it easily."
"The options that are required to get the details for the packet drops are good."
"You can use Wireshark to see the traffic packet format, the IP layers, the fields, and the enabled flags."
"I like the filtering feature as we can filter data easily. This feature is also available in tcpdump, but it's a simple piece of software. Wireshark is more advanced and has many features. It allows you to filter a lot of things. The output can be filtered easily. The most important feature is colorization. If I say, "Okay, this particular SMB protocol in red, it will show me red." It's easy to identify that protocol or capture data."
"One point of contention might be that when we were starting it up for the first time, there was a little bit of confusion about registration and getting the proper support plans applied. So, that could be more streamlined, but that's not uncommon in the industry."
"The largest complaint that we get is the battery life on the unit. If you are using it heavily, you get about five hours of usage out of it. In an eight hour day, that is not perfect for us. We would like more battery usage. The battery thing is annoying."
"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"The reporting could be better, with more accurate measurements of loss over cables, impedance, etc. The mapping also needs to be improved. You should be able to do free formatting of the topology."
"NetAlly EtherScope nXG's reporting and table qualification could be improved."
"The only issue that I have ever had is the battery life. It does drain a little bit quickly... While it's true that by the time I'm finished with my assessment it's usually dead, I have usually finished what I need to do and everything has been pushed to Link-Live. But occasionally, I might need a backup battery if I need to do something for multiple hours."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"The battery life should be improved."
"The solution’s user interface could be improved."
"DNS could be improved."
"The decryption of encrypted packets could be better."
"Wireshark is similar to an OS defense tool, meaning that it runs on an OS such as Ubuntu and Fedora, but I'm unsure if it's compatible with Windows or if it's a straightforward process to run it on Windows. Right now, my team needs to run Wireshark from a dongle to use it, so it's an OS-dependable tool, and that's an area for improvement. I was unable to use Wireshark on Windows, and I couldn't capture it, as I'm unsure how to configure the wireless card into monitoring mode on Windows. The process was straightforward on Linux, but it wasn't the case on Windows OS. It seems Wireshark isn't compatible with all OS. For example, you can analyze the log, and you can analyze it on the Windows server, but you can't do a capture in Windows. Configuring Wireshark for Windows isn't as easy as configuring it for Linux."
"Wireshark gets stuck when it is a larger file."
"This product needs to improve the UI."
"You need good network connectivity to download during the setup, otherwise, it might take a while."
"The system could be improved upon by adding a better and more powerful data processing engine."
NetAlly EtherScope nXG is ranked 1st in Network Troubleshooting with 22 reviews while Wireshark is ranked 4th in Network Troubleshooting with 61 reviews. NetAlly EtherScope nXG is rated 9.0, while Wireshark is rated 9.0. The top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". On the other hand, the top reviewer of Wireshark writes "User-friendly with an easy setup and a nice interface". NetAlly EtherScope nXG is most compared with LinkRunner, AirCheck G3, LinkSprinter and AirMagnet Survey, whereas Wireshark is most compared with Zabbix, Nagios XI, Colasoft Capsa, SolarWinds NPM and ClearSight Analyzer. See our NetAlly EtherScope nXG vs. Wireshark report.
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