We performed a comparison between NETGEAR Insight Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The simplicity is great."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The solution is very secure."
"It provides private network access, helping us protect our company’s devices."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"Overall, we've been very pleased with the performance."
"[Being] able to configure the WiFi devices and to see utilization remotely, or from the cloud."
"The metrics demonstrate that NETGEAR really does a good job of balancing the load between the various access points on the networks and this results in an elimination of downtime."
"I am all about simplicity. With the Insight management solution, I don’t need an additional cloud controller, appliance, network manager, or PC/server to configure and manage my access points. You have to look at cost, and everything has a cost. There is a cost to using Insight. But if the cost is reasonable, I don't want another layer. The ability to deploy a network and then have that software built-in, without having to go to a third-party, is big. Also, the less pieces that I have to call in on, the better. So, when I'm calling NETGEAR, it's not like I'm using some third-party piece of software to manage their product. It doesn't add that layer of complexity, which is key."
"We use NETGEAR's Insight management solution to do off-property controls. It is user-friendly and provides network management, monitoring, and service deployment across multiple remote and local sites. That means I don't have to be physically at a location to do things if I want to make any changes to the network. It saves time and money."
"Our company sometimes uses the solution's technical support, and we have seen that they sort out our general problems quickly."
"The internet connectivity is good."
"From the WiFi aspect, it's very intuitive and easy to use. The solution enables me to manage my entire WiFi from anywhere in the world..."
"I now have the ability to remote access my network. That works extremely well. I can access it from any place. I don't need to be physically at the device. This saves me on time and travel."
"I find signal combining and team forming in Ruckus Wireless most valuable."
"I like the controller more informative and easier to set up."
"They have all the features in terms of wireless technology. They have most of the features already there in the controller and their wireless system."
"The initial setup is pretty straightforward."
"The most valuable feature is that Ruckus offers better coverage."
"I really like Ruckus Unleashed, which is the feature that provides a quick solution for me to control the APs."
"Because of Zero-IT, it is easier to get people connected to the correct SSID without providing a passphrase."
"Stability has been very good. It is reliable."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The solution is expensive."
"Juniper Mist Wireless Access Points’ support services need improvement."
"Enrolling into the tool is a tedious process."
"The pricing is very high in the Indian market."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"Improving third-party integration is key for Juniper Mist's next release."
"There is room for improvement in terms of support and installation."
"Due to certain shortcomings in the solution's stability, I feel that the solution's stability requires improvement."
"The biggest issue I've had is that it works very well with the WiFi, but it does not offer any assistance at all with the routers. You can't control them or manage them at all. As soon as you want to use anything on the network side—because I have multiple 28-port switches—you can't manage them using this app."
"A con is the backend system which is very, very slow."
"Ubiquiti is a very good company. NETGEAR should look at that model and expand on its remote capabilities. Ubiquiti seems to have a better product."
"I have some frustrations with the ease of use. It tends to be sluggish. The graphical interface is pretty, but not useful. They have this tree that shows connected devices, which makes no sense whatsoever because the labeling field of the tree truncates all the items to the point that it's almost useless. You can't even tell what it is. I would prefer a spreadsheet list of the gear as opposed to a graphical representation."
"Software-wise, they need to provide the ability to kick users out. If multiple users are abusing the system or the network, I should be able to block them for a time and, when I need to unblock them, I should be able to do so by using their MAC ID. That feature might already be there and I just don't know about it."
"The pricing and standard connectivity can be further improved."
"The product's UI needs to be simplified and made more straightforward."
"The initial setup was not simple. We were installing indoor and outdoor wireless and this is why it took us three months."
"Having support available that is more compatible with time zones in the United States would be helpful."
"What would be interesting to see is if they had more of an ability for their customers to capture revenue. They should offer some sort of gateway functionality that you could tie through radius authentication, so you can bill the customers. That way, when you go in, you could just have a device and set up a hotspot, and it's a totally billable tool at that point."
"I would like the option to not have my logs deleted when I shut down the device so that I will be able to troubleshoot."
"It could be more stable."
"I would like to see this product made a little more economical because it's very expensive."
"They should work to make their licensing more affordable."
"Previously, we would need to purchase appliances every time but it caused our data centers to get filled. Ruckus now has cloud-based controllers. They resolved the issue we were having."
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NETGEAR Insight Access Points is ranked 19th in Wireless LAN with 12 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. NETGEAR Insight Access Points is rated 7.8, while Ruckus Wireless is rated 8.6. The top reviewer of NETGEAR Insight Access Points writes "Without using a third-party, I can deploy a network with software built-in". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". NETGEAR Insight Access Points is most compared with Ubiquiti WLAN, Aruba Wireless, Omada Access Points, Cisco Wireless and Cisco Meraki Wireless LAN, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Mist AI and Cloud. See our NETGEAR Insight Access Points vs. Ruckus Wireless report.
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