We performed a comparison between One Identity Manager and Ping Identity Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM)."The customer success and support teams have been crucial."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada offers a technical solution that addresses both our needs."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"The solution is a typical, conventional IGA but the tool itself offers many options for customization."
"Business roles are one way to help companies to identify job codes and position codes. It enables the grouping and automating of certain types of access for certain departments... Doing that in One Identity Manager is a very simple task and it is very well organized."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"It's very flexible. You can customize it to the fullest extent. You can use it for almost every situation for every customer."
"We no longer keep users who shouldn't exist."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"It provides ease of connecting all our devices."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"This is a user-friendly solution."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution...It is a stable solution."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"If I had to name one thing, it would be the user interface (UI)."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The web GUI can be improved."
"One area that could be improved is the speed of performance - it's often a bit slower because of the size of its database."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy."
"I would like One Identity Manager to offer an easier way for users to learn to use their new features."
"They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating."
"The solution should come up with a lighter version so people can buy different versions."
"One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles."
"It has a long way to go until it is a cloud-based solution."
"The initial setup appears to be difficult in the beginning."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"The management console needs to be improved. PingID should revise it."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The product is not customizable."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews while Ping Identity Platform is ranked 5th in Authentication Systems with 19 reviews. One Identity Manager is rated 8.0, while Ping Identity Platform is rated 8.4. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and SAP Identity Management, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, ForgeRock, Microsoft Active Directory and IBM Security Verify Access.
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