We performed a comparison between OpenText ALM / Quality Center and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the traceability, especially between requirements, testing, and defects."
"Quality management, project management from a QA perspective - testing, defect management, how testing relates back to requirements."
"The best thing is that you can see your current status in real time... To see real-time updates, you just log in to ALM and you can see exactly what the progress is. You can also see if the plan for the day is being executed properly, and it's all tracked. From the management side, I find those features very valuable."
"I found the ease of use most valuable in Micro Focus ALM Quality Center. Creating test cases is easier because the solution allows writing in Excel."
"The execution module and the test planning module are definitely the most valuable features. The rest we use for traceability, but those are the two modules that I cannot live without."
"The enhanced dashboards capabilities are useful for senior management to view the progress of releases under the portfolio in one go and also drill down to the graphs."
"Lab Management is a valuable feature, because you have a 360 view."
"Reporting was the main thing because, at my level, I was looking for a picture of exactly what the coverage was, which areas were tested, and where the gaps were. The reporting also allowed me to see test planning and test cases across the landscape."
"The solution is mainly stable."
"The reporting is ready to use and doesn't require any setup."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"This company offers end-to-end capabilities for test suite creation and execution. One feature that I particularly appreciate is the tagging system. Tags are highly valuable, as they allow you to assign tags to your test cases. When there's an impact in a specific area, you can search for and run all test cases associated with that tag. I find this functionality very useful."
"TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications."
"TestComplete is simple, it's a very easy-to-use tool."
"I'm looking at more towards something more from a DevOps perspective. For example, how to pull the DevOps ecosystem into the Micro Focus ALM."
"An area for improvement in Micro Focus ALM Quality Center is not being able to update the Excel sheet where I wrote the test cases. Whenever I update some test cases, I'm unsuccessful because there is overlapping data or missing cases from the sheet."
"The session timeout time needs to be longer in my opinion."
"I'd like to see the concept of teams put into it."
"Is not very user-friendly."
"ALM Quality Center could be improved with more techniques to manage Agile processes."
"Sometimes I do run my queries from the admin login. However, if I want to reassess all my test cases, then I am still doing this in a manual manner. I write SQL queries, then fire them off. Therefore, a library of those SQL queries would help. If we could have a typical SQL query to change the parameters within test cases, then this is one aspect I can still think that could be included in ALM. Though they would need to be analyzed and used in a very knowledgeable way."
"ALM requires that you install client side components. If your organization does not allow admin rights on your local machine, this means you will need someone to run the installation for you with admin rights. This client side install is also limited to Internet Explorer and does not support any other browsers."
"Increased performance with less memory and CPU usage."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"Error handling features in the tool are a little limited."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"What is currently missing from this solution is better support for mobile testing."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
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OpenText ALM / Quality Center is ranked 5th in Application Lifecycle Management (ALM) Suites with 197 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. OpenText ALM / Quality Center is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of OpenText ALM / Quality Center writes "Offers features for higher-end traceability and integration with different tools but lacks in scalability ". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". OpenText ALM / Quality Center is most compared with Microsoft Azure DevOps, OpenText ALM Octane, Jira, Tricentis qTest and Zephyr Enterprise, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our OpenText ALM / Quality Center vs. SmartBear TestComplete report.
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