We performed a comparison between OpenText Extended ECM and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"It's a very good solution."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"We can configure the solution with any industry's products per customer requirements."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Most of our customers are very fond of the upgraded smart user interface."
"The tool's most valuable features are document storage, security, and compliance."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"Combined reports and data with timeline tracking."
"Tech support tops off as excellent."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"The most valuable feature of the solution is file sharing or information sharing."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"It keeps our company organized and everything is in one place."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"The solution's performance, stability, and consistency could be improved."
"The architecture needs improvement, as it's complex."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The solution should work better with partners and be more developer-friendly."
"The initial setup can get really complicated, and it takes time."
"OpenText Extended ECM's user interface could be improved."
"User interface needs improvement (at least in the version we are using, desktop client)."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"Replication needs improvement."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"The solution's support services and GenAI could be improved and made faster and more knowledgeable."
"The solution lacks collaboration features."
"SharePoint’s scalability could be improved."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"During uptime under our network, it is hard to find info when content is hefty."
OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. OpenText Extended ECM is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Extended ECM is most compared with OpenText Documentum, IBM FileNet, Hyland OnBase, OpenText Content Manager and Alfresco, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and Alfresco. See our OpenText Extended ECM vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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