We performed a comparison between OpenVPN Access Server and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"It is open-source and free to use."
"The features I have found to be most valuable are the levels of encryption I can enact and the compression I can apply to improve throughput."
"The solution is secure and user-friendly."
"OpenVPN Access Server is very stable."
"Two-factor authentication allows us to not force frequent password changes."
"I have found the stability to be good."
"Security is the most valuable feature."
"The initial setup phase of OpenVPN Access Server was fine, and it was easy."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"It supports auto-scaling for mobile users. It auto-scales depending on the mobile user traffic. For example, if 1,000 people are working from home today, and tomorrow, the number increases to 2,000, it is not going to be an issue."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"The scalability of the solution is excellent."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The product's initial setup phase is simple."
"The users can securely access any cloud data centers or cloud platforms. In terms of the features, it has all the features that Palo Alto Next-Generation Firewall has. It is also very stable and scalable."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"There must be a more easy-to-use GUI."
"There are certain shortcomings in the product's stability that need improvement."
"We occasionally have internet issues which affect stability."
"One improvement I would like to see in OpenVPN is better adaptability in certain geographical areas."
"Working on a faster connection might be a good idea for the product's next release."
"There was one annoying feature where we had to disable and enable the user. I cannot remember what it was exactly, but I think it was for a password lockout. It would be nice if there was a checkbox, or something, in the web interface to allow you to unlock a user whose password was locked."
"If there was a Graphical User Interface to help streamline the configuration, I believe OpenVPN would probably venture more into the non-geek realm as it were."
"The logs should be made easier to read."
"The security needs to be improved because it was a complaint that our customers had."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"It's not very easy to use. Sometimes it's buggy and there are problems when doing updates. The user interface is okay, but some configuration items are difficult. I would like it to be less buggy and easier to configure, to better streamline the user experience."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"The frequency of updates could be reduced."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
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OpenVPN Access Server is ranked 1st in Enterprise Infrastructure VPN with 45 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. OpenVPN Access Server is rated 8.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of OpenVPN Access Server writes "An easy-to-use tool with which its users can access networks from home or external locations". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". OpenVPN Access Server is most compared with Fortinet FortiClient, Cisco AnyConnect Secure Mobility Client, Microsoft Azure VPN Gateway, Check Point Remote Access VPN and Sangfor EasyConnect, whereas Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our OpenVPN Access Server vs. Prisma Access by Palo Alto Networks report.
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