We performed a comparison between Palo Alto Networks VM-Series and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are SD-WAN, filtering testing applications, web filtering, and the new VPN."
"Unified Threat Management (UTM) features."
"The technical support is great."
"Their reliability and their policy of pre-shipping replacements when a unit has failed."
"It does a lot for you for intrusion protection and as an antivirus. The threat management bundle is worth the money. You don't need another company to monitor your web traffic for you. You can do everything yourself on the firewall. You restrict your own black list for people on the firewall. You don't need to pay some other company for another product to do that for you. The firewall can do that for you. So, it's an easy-to-use product for people to be independent. They don't need to rely on other vendors to do what the firewall can do. They can do everything."
"The most valuable feature of this solution is Quota."
"This version is stable. I don't have any issues with this solution, in our environment, it works well."
"Consolidated our network environment at all locations, but mainly at our datacenter."
"Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment."
"We have reduced the number of configuration lines by 90%. We need fewer number of admins right now because of it."
"It is an easy-to-scale product."
"The most valuable feature is the CLI."
"They now know the details about their network traffic that they did not know before: Applications that they are using and some application they did not know they were using."
"It has the ability to create Palo Alto VM-series using software."
"In the newer version, there are 3850s, all of them are scalable. They fit better into the medium or small businesses."
"It ensures that every interaction, pre and post-loan processing, undergoes a thorough inspection, leveraging VPN features and comprehensive security protocols."
"Most of the features that Zscaler has to offer, we will deploy."
"The solution is scalable."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"It is a stable solution."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"Once you have Zscaler running you have access to configure it however you want."
"Includes advanced tech protection."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Fortinet FortiGate needs to improve the protection, it did not prevent us from being attacked. Additionally, Fortinet FortiGate could provide more features for WAF devices. I should not have to purchase two solutions, it would be a benefit to combine these features into one solution."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"You do need some IT knowledge in order to effectively work with the solution."
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
"The solution could be more evenly structured."
"Some of the filtering is not robust, you can escape it with a VPN. Some of the users bypass some of the filters. It catches some but it also misses some, that area could be improved. It's functioning reasonably but there's room for improvement in that area."
"There are SD-WAN network monitoring, SD-WAN features, Industrial Databases, Internet of Things, Detection, etc., however, we do have not licenses for those features. We thought that if you bought a product, you should have all of the features it offers. Why should you need to make so many extra purchases to enable features? They should have one price for the entire offering."
"I don't like that anything more than very basic reporting is not included."
"Just sometimes it can be a bit sluggish navigating through pages. That is just purely because of Java."
"The product could provide protection above Layer 3, which gets into the application layer and provides better visibility into those aspects of application security."
"The product needs improvement in their Secure Access Service Edge."
"The only minor issue we've faced is with the app's ID configuration, which requires specific matching for application filtering."
"The user interface could use some improvement."
"There are some delays that I have observed when my company communicates with Palo Alto's support engineers."
"The solution's licensing could be improved, and training should be included before installation."
"Palo Alto Networks VM-Series is a complex product to work with."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"Pricing is a challenge."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"We are having some issues with internet access being denied when organizational ID-based policies change. For example, a lower level employee ends up getting the same level of access as that of a higher level employee."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Because it's on cloud, it doesn't allow application of extra settings."
"Its technical support services could be better."
"Certain criteria need to be met if you want to scale this solution."
Palo Alto Networks VM-Series is ranked 10th in Firewalls with 53 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Palo Alto Networks VM-Series is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Juniper SRX Series Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Palo Alto Networks VM-Series vs. Zscaler Cloud Firewall report.
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