We performed a comparison between Pega Robotic Process Automation and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Pega Robotic Process Automation's most valuable feature is that it is robust. Additionally, they have plenty of online documents that are good and Pega Academy is helpful, they are doing a great job. They give training on practical use cases. They take domain use cases, and they are great."
"Its stability has been good."
"The solution's ability to create adapters quickly is its most valuable feature."
"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."
"They are leaders in the same industry."
"The most valuable features are the loops to lookup tables to read the data."
"User-friendly, easy to understand and has many features including the ability to track."
"It is a scalable solution."
"The most valuable feature is the simplicity of the Studio software."
"The solution has freed up employee time. It depends on the process, however, if I had to take an average, it is probably freeing up one full-time person, which is eight hours. On a monthly basis, around 150 hours are saved for a medium process."
"UiPath has saved us costs. In the six months of running it, it has saved us something like one and a half million."
"UiPath has good recording features that help to create automations."
"When COVID hit, and we needed to manage 200,000 samples a day and figure out where they were in the world. It would take humans about half a day to get an answer. Within a week, we put together automation that pulled data within 30 seconds from every single information system across our network."
"Email automation can access emails in multiple ways."
"The Orchestrator is most valuable because we get work periodically throughout the day. It'll ebb and flow. We have really tight SLA, so we're able to have bots on demand. As soon as work shows up, the bots are picking it up."
"I like UiPath's Document Understanding and OCR functions. That's UiPath's advantage. It has a native OCR tool, whereas other tools do not, so it provides an end-to-end solution that covers everything. We do not need to integrate other applications."
"It is still a niche skill and resources are scarce in the market unless big IT companies are involved."
"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."
"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."
"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."
"You cannot use a two-dimensional array to read the data."
"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."
"The OCR capabilities of the solution could be improved."
"The orchestration needs to be better."
"Their licensing is poorly constructed. It's too complicated and not well thought out. They also outsourced their support model, which sadly has become less friendly and more automated."
"I would like to see all a full-featured version for mobile devices."
"I would like more defined processes for around use cases. This might be helpful, as it is more general at the moment."
"I would like UiPath to improve its screenshot feature. It should have the option not to take screenshots unless the user specifically allows it. Sometimes, it is a security issue for companies that do not want to share screenshots of the main application. Another thing I want to see is a standalone mobile application that we can run anywhere. I would like more cross-platform application support."
"While working on Excel and PDF, there should be a feature to define which content to extract and which table to extract from a document. It should extract only that. There should be a possibility to ignore everything else. I should be able to show one sample for one page, the second sample for the second page, or one sample for all pages. I would love to see such functionality in UiPath."
"The UiPath Academy Orchestrator training needs to be updated to reflect the recent changes."
"The graphics could always be improved."
"The attended bot functionality is in need of improvement."
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Pega Robotic Process Automation is ranked 10th in Robotic Process Automation (RPA) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Pega Robotic Process Automation is rated 7.6, while UiPath is rated 8.8. The top reviewer of Pega Robotic Process Automation writes "Great for UI creation, helpful support services, and reliable". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Pega Robotic Process Automation is most compared with Blue Prism, Automation Anywhere (AA), Microsoft Power Automate, Pega CRM and WorkFusion, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and Tungsten RPA. See our Pega Robotic Process Automation vs. UiPath report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
