We performed a comparison between Perfecto and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are a whole bunch of things that I like about the solution, but I really love the interaction it has with mobile devices, the testing capabilities, as well as reporting capabilities that we get from the application. The reports are very detailed."
"In terms of Perfecto's ability to perform cross-platform testing, I would rate it a ten out of ten."
"The most valuable aspect of the solution is that it covers all types of devices on the market allowing you to test different versions of an operating system."
"Perfecto has affected our software quality in a good way. It has allowed us to execute on-demand and on-choice. We also track the number of issues that we find in the product. Every single day, we tag the issues that we found. For example, if something was found by automation, that means it was found by a Perfecto execution. Over time, we realized the real value in tracking those numbers. We can see now that we have clearly been finding issues earlier. It has allowed us to catch our defects earlier, thus improving the quality of our applications."
"Mobile testing is the most valuable feature as it has reduced dependency on physical devices. We are located offshore and we don't have the physical devices, and shipping physical devices after every new release would be a difficult task. But with Perfecto, it is easy."
"The automated test reporting functionality is the most valuable feature. We use the CI Dashboard. It's very important as it is the main reporting tool for our automated tests."
"It saves on the cost and effort of having to maintain our own virtual testing environment. Even our onshore team is not in the city that we work in, so that helps a lot. Even if we didn't invest a lot in getting multiple devices, having to share those devices would become a hassle."
"The most valuable feature is automated testing."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"It is very easy to maintain tests with this tool. It covers all necessary items in the test plan. The most painful item in testing is maintenance. When changes occur, the tests should be maintained."
"It allows us to test both desktop and web applications."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"The solution has a very nice interface."
"The ease-of-use and quality of the overall product are above average."
"Runs in different remote machines. We have multiple versions of the software being tested."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"I'm hoping that Perfecto will come up with browser testing as well because it would be easier to access it."
"If we could run an accessibility test in Perfecto against builds, it would help us a lot. Currently, that's a very manual process for us. We haven't found a tool that can do accessibility scans for iOS and doesn't depend on engineering effort. Having a feature related to that would be really awesome for us."
"There was a discussion about having the capability to export the test results to a certain tool that we use in our project. If that were added it would be great not having to manually take screenshots, put them in a document, and share them on the different test management tools."
"I'm hoping they can support on-premises instances. We have been working on a JIRA integration with Perfecto—and I'm extremely impressed that they have that—but at this time they're not supporting onsite JIRA instances, which is what we have."
"It does well for mobile testing, but when it comes to the web aspect, it is lagging a little bit in terms of execution."
"We feel that Perfecto is a little slow. If they could improve on that slowness in accessing the app, when we want to click a button, that would be great because we feel the difference. An improvement in the connectivity speed is required."
"One improvement would be speed of execution. If it is an iOS native app, we have noticed that the speed is a bit slower. Perfecto might need to make some improvements in this area."
"Going by the dashboard or analytics capabilities that Perfecto or Perforce is looking to offer in its roadmap, it will certainly help if they also cater to executing and enabling decision-making, rather than just focusing on standard testing metrics such as execution, efficiency, and defect rate. These are good metrics, but they don't necessarily enable decision-making for SLTs. Any improvements in the dashboards and reporting tools should focus on metrics or SLAs that can help with decision-making."
"The pricing is the constraint."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The initial setup of SmartBear TestComplete was complex."
"The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"The artificial intelligence needs to be improved."
Perfecto is ranked 4th in Test Automation Tools with 23 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 72 reviews. Perfecto is rated 8.4, while SmartBear TestComplete is rated 7.6. The top reviewer of Perfecto writes "Its reporting allows us to have a clear view regarding what tests have been executed". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Perfecto is most compared with BrowserStack, Sauce Labs, Appium, AWS Device Farm and HeadSpin, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our Perfecto vs. SmartBear TestComplete report.
See our list of best Test Automation Tools vendors and best Functional Testing Tools vendors.
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