We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"Provides good authorization and authentication system functionality."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"This solution is great for providing control access across your environment."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"Has a great certification module with intuitive options."
"It is a stable tool, which we run in our complex environment."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"The product has a great attestation feature."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management."
"Saviynt has a lot of potential with many features available for users."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"It is very easy to use. It addresses most of the trends in identity governance and risk management."
"We have found the implementation process to be very easy."
"It's easy to manage and easy to use; a simple tool for end-users."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The current reporting tools in Omada are limited, but we expect significant improvements in the new version."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The security permission inside Omada needs improvement. It's tricky to set up."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"The solution should be made more agile for customers to own or configure."
"It tends to be more expensive, but at the end of the day, it works."
"The interface should be simple and easier to use."
"The connectors are far too manual. This needs to be automated a bit."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The connectors should be improved."
"The UI needs to be more user friendly. More concentration on historical policy violations would be great. In terms of new features, I would like to see artificial intelligence and machine language added."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"Saviynt cannot customize based on customer needs."
"It is time-consuming to troubleshoot issues."
"The UI doesn’t enhance the user experience."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SailPoint Identity Security Cloud is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SailPoint Identity Security Cloud is most compared with One Identity Manager, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and SAP Identity Management, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and Oracle Identity Governance. See our SailPoint Identity Security Cloud vs. Saviynt report.
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