We performed a comparison between Slack and Symphony based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution makes it easy to create groups, share documents, and communicate."
"The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack."
"When we work with a platform like Slack, we can have one source without merging different document versions."
"The solution is scalable."
"The feature that I have found most valuable is communication between team members."
"The huddle feature is valuable to me."
"You can create channels between teams internally and externally, which is great. There is a lot of security with Slack internal, which is what I value."
"Slack is a very stable product."
"The solution is user-friendly, and it is very good security-wise."
"Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight."
"The entire product is good."
"The overall functions are good."
"I found the RAM Commander module in Symphony to be the most valuable."
"We do experience issues when trying to log in on Slack."
"We’d like it to have more capability for everyone to work on one doc in real time all at once."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"Notifications are not as good as they could be (especially for mobile)."
"The reason is we are moving towards a new CRM, so we have a suitable solution to integrate with the new CRM."
"It could be more stable than one of its competitors."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
"When someone responds to my message in Slack, a new window opens. There should be an option to roll down the answers."
"The solution is very expensive, and its pricing could be improved."
"Compared to established vendors, it lacks user flexibility and customization, especially in the PM module."
"The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned."
"The solution needs to improve CI."
"To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial."
Slack is ranked 3rd in Enterprise Social Software with 68 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Slack is rated 8.4, while Symphony is rated 7.2. The top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Slack is most compared with SharePoint, ChatWork, Chatter, Atlassian Confluence and Zulip, whereas Symphony is most compared with Microsoft Teams and Drupal. See our Slack vs. Symphony report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
