We performed a comparison between SolarWinds NPM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"This solution offers a very good view of our network and allows us to effectively monitor performance."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"The solution is very user-friendly."
"Their support team is efficient, and it is easy to set up."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"It would be good to have high security."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"I think Solar Winds NPM needs to create a profile with documentation responsibility."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"Consolidation of platforms would provide a smoother experience."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"The AI aspect needs to improve."
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SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. SolarWinds NPM is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management and MYCOM OSI. See our SolarWinds NPM vs. Zenoss Cloud report.
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