We performed a comparison between Sophos UTM and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"Their interface is very easy to use, it is without bugs."
"It is very flexible to use."
"Fortinet FortiGate is a scalable solution."
"Advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless and simple integration into a large network."
"FortiGate is flexible and easy to use."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"One of the valuable features is a standardized OS."
"It's easy to use."
"It works well without any maintenance. So far, it has worked pretty well regardless of the traffic."
"This is a very stable product."
"It meets our compliance needs in an elastic computer environment."
"The three most important features for us are web protection, web server protection, and network protection."
"The firewall itself is very strong and provides great security."
"It's a stable solution."
"It is easy to manage."
"It is a stable solution."
"The initial setup is straightforward."
"Most of the features that Zscaler has to offer, we will deploy."
"The scalability is okay. We have around 2200 people using this solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Includes advanced tech protection."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"The solution offers good sandboxing."
"If I had any criticism that I would give FortiGate, it would be that they need to stop changing their logging format. Every time we do a firmware upgrade, it is a massive issue on the SIM. Parsers have to be rebuilt. Even the FortiGate guys came in and said that they don't play well in the sandbox."
"There is one big configuration file with no separations for the unique VDOMs. Maybe they could separate individual VDOM configuration files with the root VDOM configuration file referencing the individual VDOM config files."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"With the reports, you can see it, and you can get good feelings so upper management can go, "Oh, wow. That looks pretty." However, it's very basic."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer."
"There are some license issues. Not every feature must have a separate license. There must be some of kind synergy between the license so we don't have to pay for every individual license that we would like to have."
"I think that additional metrics features are needed to be able to monitor other areas or to monitor as much as you can, at a fine-grain resolution."
"The lack of import/export functions for network and service options drives me mad."
"Sophos customer support could use some improvement."
"The support could be better."
"The only time we face a problem or issues is when we place a ticket. We have found that response is very slow."
"Sophos UTM could improve the way the configuration has to be done. I have to do the configuration through the command line interface but if it could be done through the graphical user interface it would be much better."
"There needs to be some improvement in the IPsec VPN. There is implementation only support. I have version one. I'd be most interested in having IP version two from the protocol."
"We didn’t find any issues but I know there have been some in the last few years."
"Its technical support services could be better."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Because it's on cloud, it doesn't allow application of extra settings."
"The product could improve its integration with some legacy systems."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"Certain criteria need to be met if you want to scale this solution."
Sophos UTM is ranked 3rd in Unified Threat Management (UTM) with 110 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Sophos UTM is rated 8.4, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Cisco Secure Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our Sophos UTM vs. Zscaler Cloud Firewall report.
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