We performed a comparison between Sophos XG and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The VPN is the most valuable feature."
"The CLI and GUI do a good job of putting a lot at your fingertips."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"Anti-Spam web content filterinG."
"The next-gen features, the unified threat management capabilities are something that just about everybody is interested in at this point."
"The most valuable feature is the bundled subscription, which is IPS, TV and web filtering."
"The initial setup is straightforward."
"Fortinet FortiGate is a stable solution."
"It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user."
"The security of the solution, thanks to the built-in unified threat management, is one of its most valuable features. Plus, one single pane of glass is all you need to manage the whole solution, and web management can be done from anywhere."
"The solution is a next generation firewall and we have gotten good customer feedback."
"The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources."
"The installation is easy. There is a wizard that can be used for a single connection making it simple and if you have multiple connections you can configure it manually."
"The initial setup is pretty easy."
"The antivirus features are valuable."
"The VPN features and its capabilities are great."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"Once you have Zscaler running you have access to configure it however you want."
"The solution offers good sandboxing."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Includes advanced tech protection."
"The initial setup is straightforward."
"Performance and technical support are the main issues with this solution."
"The user interface could be improved to make it less confusing and easier to set up."
"At first glance, the interface for the device is very confusing."
"It claims it does DLP, but the degree and level of controls are very basic."
"If they had better integration with security products, such as Cisco ISE or Rapid Threat Containment, then it would be an improvement."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"Currently, without the additional reporting module, we only have access to basic reporting."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"They need to do more quality checks before they release firmware upgrades. Currently, a few Cyberoam firewall customers are facing some issues while upgrading the Cyberoam firmware to Sophos. After the new firmware is installed, they are seeing some performance issues, which require some bug fixes. The performance is fine after getting the required support. Customers who are already using Sophos hardware are quite satisfied with this solution. Their support should also be improved. We are facing difficulties getting support on time through email or phone."
"The solution could be more secure."
"It would be great if the user can have a portal to check on activities related to their account."
"It is performing well. However, the only challenges that we are facing are the effectiveness with blocking the proxy and tuneling applications, aside from proxy and similar applications. So the application filter on the product is not really performing 100%. Every now and then there are some updates that are happening on such applications, and it takes time until it gets the appropriate updates and becomes capable of capturing such applications and blocking them. A new feature I would really like to see would be some sort of an enhanced application filter with greater efficiency when it comes to the applications that can bypass firewall policies. These applications are really a nightmare. Once they are on the network and not detected, or the appliance is not really successful in capturing them and unblocking them, the bandwidth gets wasted all the time."
"Lacking network access control, user profiling and analytics dashboards."
"When I call, I have to wait at least one to two hours to reach them."
"The VPN has been a persistent problem for us. It's not straightforward to configure."
"I would like to next release to be able to support on-premise deployment. The construction of the rules within the firewall could also use some improvement."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"They do not provide a few components that are fundamental to differentiate the products"
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"The product could improve its integration with some legacy systems."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
Sophos XG is ranked 6th in Firewalls with 192 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Sophos XG is rated 8.2, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Sophos UTM, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Juniper vSRX. See our Sophos XG vs. Zscaler Cloud Firewall report.
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