We performed a comparison between Symantec Endpoint Detection and Response and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"The product's initial setup phase is very easy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The pricing is pretty reasonable."
"The solution has great blocking features."
"It is mostly used for malware detection and antivirus purposes."
"The solution is scalable."
"I've mainly found the antivirus and antispyware features valuable. The documentation is okay as well."
"The solution does its job with no issues."
"IPS and the user interface are good features."
"It is very simple to use."
"You can deploy it through the cloud so that even if your stuff is outside of your controlled environment, you are still under control, based on the policies you create. The policies are controlled through the cloud. For example, if I don't allow anyone to do a certain activity or to install a particular app, and a consultant or a partner who is not part of our environment is doing so, it will stop them as well."
"The product enables device controls, helping us protect the devices and prevent data leakages."
"The solution is extremely scalable."
"VMware Carbon Black Endpoint is a highly stable solution."
"The most valuable feature is that it detects and stops malicious executables."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"Technical support is excellent."
"The software uses very few resources; it is almost invisible to the end user."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Making the portal mobile friendly would be helpful when I am out of office."
"The SIEM could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard isn't easy to access and manage."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Reporting is a major issue, as it is not user friendly."
"A significant deterioration in customer support."
"Its UI could be more user-friendly."
"The solution needs to provide better integration."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"It would be nice to see more granular timeline analysis."
"The GUI could be better."
"The product doesn’t offer MDM functionality under its current licensing model."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"Performing a malware scan usually takes a lot of time, more than 24 hours."
"Adding an application and a device control feature would be a great help for this solution."
"This solution works well but needs lots of tuning and optimization."
"The node management could be much better. The one thing that they cannot do very easily is change the tenant from a backend."
"The application control can be improved. It should also have an automatic update of the agents."
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
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Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews while VMware Carbon Black Endpoint is ranked 14th in Endpoint Detection and Response (EDR) with 62 reviews. Symantec Endpoint Detection and Response is rated 7.6, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Symantec Endpoint Detection and Response vs. VMware Carbon Black Endpoint report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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