We performed a comparison between Trend Micro Email Security and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"The initial setup is not overly complex."
"Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"Trend Micro Email Security’s most valuable feature is spam filtering."
"The interface is really good."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The pre-sales cost calculations could be more transparent."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"The solution's configuration policy should be easier."
"The enterprise security feature needs improvement."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"In terms of improvement, reducing false positives would improve the system."
"There needs to be more documentation for the product."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
Trend Micro Email Security is ranked 8th in Email Security with 24 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Barracuda Email Security Gateway and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Microsoft Exchange Online Protection (EOP). See our Trend Micro Email Security vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
